Anonymous

Unethical Badgering

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Sick to stomach of how rude these people can be. No problem for my company, we will never call them again.
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Pros:
  • Picked up calm within a minute
Cons:
  • Abhorrent customer service

User's recommendation: Go a mile around this company, save your energy.

1 comment
Guest

WTF

Leslie S Zfo

I highly recommend his company

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I had the sad occasion to contact Fast Caskets to purchase a casket for my brother. I had the blessed pleasure of speaking with Rex who was so gracious. I explained my situation and the need for the casket as time was of the essence. Rex verbally calmed me and assured me everything would be alright and that I must not worry. Having prayed before making this call, God answered my prayer with Rex answering the call. There was a glitch with my credit card the night before and the bank was closed. Rex assured me all would be well and to call when the bank opened. Just as Rex said, all was well and then notified the Funeral Home when the casket would be delivered. I am so grateful for Rex and Colby. I am determined to refer everyone I know who may be in need of their services, to call their number. My prayer is that God would bless Rex and Colby in a special way and that this business would flourish to continue serving those in need. Your kindness will never be forgotten. Peace and blessings. i
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Reason of review:
Honest return, exchange or cancellation policy

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