Fast Access Finance Reviews

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Dishonest and lack of privacy

I applied for a loan never was denied due to bad credit which they advertise no credit bad credit loans approved... anyways that is not my issue with them however I do have an issue with them still constantly calling me 2 to 3 times a day. I call back the company say I am returning a call from them they ask my number I give them my number and they say they are calling about my loan application I tell them I don't have a application its been cancelled I'm not interested they say ok we will take it out the system. Not even 2 hours later I get another call from them I call back and go through the same conversation again ending with ok we will cancel it out of the system. The next day I get 3 phone calls from them I call back again same thing calling about your application I say I have no application I'm not looking for a loan why do you keep calling I tell the lady some lady Ionia or Irina keeps leaving me massage she then says oh I will let you talk to her. So this lady gets on the phone says yes I'm calling because of your roommate I was trying to find them. I was like well how you get my number for them she says the system cross references application with addresses I'm like so just because its the same address your going to call my number for them ?? I ask did that person give me as a reference she says no, now she can tell I'm very upset I tell her that is a breach of peoples privacy you can not just cross reference 2 people's applications because the same address I asked for a manager I was told there isn't one right now and wouldn't give me the manager's name I asked to speak to someone else in charge I got put on hold and then hung up on .. this company has the worst employees, not only did she tell me my roommate has a loan with them but she also mentioned payments in the amount of $150.00 and how they are not working at the moment. DO NOT LOAN FROM THEM YOUR ACCOUNT INFORMATION IS NOT KEPT CONFIDENTIAL.
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1 comment
#1216603

Sue. thats all I can say folks. Keep detailed records.

ID
#889079 Review #889079 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Fast Access Finance Customer Care
Reason of review
Poor customer service

Fast Access Finance - Loan Review from Scarborough, Ontario

My friend and I went to that fast access last week but we were both disappointed!we thought that fast access could help my friend but that lady who is working in the information area turned him down because she said he's not qualified for the loan,because of his low income and paying alot..ok i understand that but the way she treated us thats not acceptable!no matter what u are or who u are,as a client we deserve to be treated well..She doesnt know how to accomodate well with her client,specially the way she talked to her client no manner at all!
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ID
#621291 Review #621291 is a subjective opinion of poster.
Location
Scarborough, Ontario
Reason of review
Poor customer service

Fast Access Finance - Loan Denial Review from Toronto, Ontario

Fast access is unreliable they advertise for bad credit no credit and yet when you apply for a loan you get denied it's false advertisement it's not trustworthy, very disappointed with them! Tammie Jephson
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1 comment
#1095098

Ms Jephson,

On behalf of Fast Access Finance I would like to apologize for your dissatisfaction, and take a moment to clarify the services we offer. We advertise loans for people with bad credit who have been turned away by larger financial institutions because of their beacon score.

Our approval process is not a single requirement evaluation. Our representatives take a look at all financial factors to determine your ability to successfully pay your loan back so that you don't further your debt.

If ever you have any future questions and would like to discuss them over the phone or by e-mail, please don't hesitate to contact us. www.fastaccess.ca

Thank you and have a wonderful day!

ID
#539442 Review #539442 is a subjective opinion of poster.
Location
Toronto, Ontario

FALSE ADVERTISEMENT

Just wanted to say I came to Fast Access FIRST…hoping they can help me with a personal loan for a personal matter that I wanted to take care of…Going with their slogan …they can provide loans no matter what your credit is…but I was surprised they turned me down as I feel the Underwriter was unfair to me…with her tone of voice on the phone. I was asking for a 2000 loan over a 18th -36 mth term..jus so I can rebuilt my credit and have a first and last mth money to be able to move out of my sister house…I file and been discharged from bankruptcy..Mind you, I have 3 jobs ..full time with gov, part time with a retail store and part time with a Crown corp…plus i received child support…so doesnt that sounds like i can repay the money with no issue…mind i have no collateral ,,,but they turned ME DOWN…THEIR SLOGAN IS A FALSE ADVERTISEMENT….I TURNED TO CLN FINANCE AND EASY FINANCIAL.COM…FOR ASSISTANCE AND U KNOW WHAT…THEY BOTH HAVE APPROVED ME….CLN FINANCE LOANED ME 1000 AND EASY FINANCIAL HAS LOANED ME 3500 WITH NO PROBLEMS AND NO ISSUES…BECUZ THEY KNEW I WAS GOOD FOR IT…..VERY VERY DISAPPOINTED WITH FAST ACCESS...THANK YOU CLN FINANCE AND EASYFINACIAL FOR BEING THERE FOR ME WHEN I NEEDED.
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ID
#418893 Review #418893 is a subjective opinion of poster.
New Reviewer

Fast Access Finance in Toronto are absolute Jerks

I just called in to Fast Access to enquire about loan services for a number of our clients who require small financing. We don't take any money from it, it's just to help our clients out. The person was rude right off the bat, despite the fact that we were about to give them a huge amount of business. Every other company we talked to has been great. The lady was so arrogant it made me take time out of my busy day to write this. There's lots of loan people out there, based on my research, these guys are one of the worst, go elsewhere. When I asked to speak with her boss or the owner, she said no. The girl's name was Marg. She's either the owner and is trying to hide her identity, or she should be fired as there's lots of good people around to answer the phones properly.
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ID
#268904 Review #268904 is a subjective opinion of poster.
Location
Toronto, Ontario

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