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Very poor product presentation, erreur in the product and bad service

Original review updated by user Mar 22, 2021
J'ai été TRÈS DÉÇU par le produit. Tout d'abord, j'ai payé près de 50 $ CA. Le puzzle N'EST MÊME PAS VENDU AVEC UNE BOITE COMME QUAND ON ACHÈTE UN PUZZLE !!! Le puzzle vient uniquement dans un sac de plastique et l'image est simplement une petite photocopie. Les pièces sont faites de bois mince, plus difficile à manipuler. LA LIVRAISON A PRIS 7 SEMAINES, pourtant j'avais payé 10$ de plus pour une livraison express !! J'ai commandé un puzzle de 1000 pièces et j'ai reçu 500 pièces ! Impossible de les rejoindre par la suite. Numéro de téléphone est erroné et ne répond pas au courriels. Est-ce que je recommande cette entreprise ? ABSOLUMENT PAS !! Je veux obtenir un remboursement pour la différence de prix entre un puzzle de 500 pièces et 1000 pièces et pour la livraison express.

User's recommendation: Definitely do not buy from them.

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1 comment
#1995573

It cost me 50$ in Canadian funds !! On top of that, I paid 10$ for express shipping !!

I received the product almost 7 WEEKS after ordering it. It was written on the order : Delivery in 7-16 days !! Very disappointing !!! I was VERY disappointed with various aspects of this purchase.

For the price I paid, I was definitely expecting a higher quality product and a box to store it in !!! It came in a plastic bag and the image was a small photocopy !!! Talk about cheap ! I ordered a 1000 piece puzzle and received a 500 one !!

Definitely DO NOT RECOMMEND this company. Company never responded to my emails and the telephone number was out of order !

Nowhere did it mention that it was made out of wood. Handling the product was not as easy nor enjoyable.

ID
#2470001 Review #2470001 is a subjective opinion of poster.
Loss
$25
Preferred solution
Price reduction

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