Wasted my time & didn't honor a paid gift certificate.
Fashion Nails, at Chandler Fashion Mall, did not honor a paid gift certificate I had. It was 2 weeks over the expiration, but he said he would check with his boss who was out of the country. So I said fine, ask him. He said I can't reach him, so come back again. When I went back, I showed him the certificate, he went ahead and did my pedicure and my daughters (extra business I gave him) and then refused to honor the gift certificate!!! This is after telling me to come back and the fact that I showed it to him BEFORE I got the services!! If he wasn't going to honor it, he should have told me upfront. I wouldn't have given him double the business!! His behavior was unprofessional, misleading, and unethical.
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