FERRELLS FIRESIDE IN EL CAJON, CA IS A BOGUS OPERATION RUN BY A ***

THREE MONTHS AGO I CALLED MIKE TO ORDER A NEW PILOT ASSEMBLY FOR A GAS STOVE. EACH WEEK I CALLED MIKE TO SEE IF THE ORDER HAD ARRIVED. EACH WEEK HE TOLD ME IT WOULD BE HERE NEXT WEEK. LAST WEEK I CALLED HIM AND HE GUARANTEED THAT HE HAD A CONFIRMATION NUMBER AND THE PART WOULD ARRIVE ON MONDAY AUG 10TH, 2015. I ASKED HIM TO CALL WHEN IT ARRIVED. ONCE AGAIN, NO CALL. I'M NOT SURE IF THIS *** THINKS I'M SOMEONE HE HAD A BAD DEALING WITH IN THE PAST BUT I HAVE NEVER WORKED WITH ANYONE SO INCOMPETENT!!! I WENT OUT OF STATE TO GET THE PART AND WORKED WITH A REPUTABLE FIREPLACE CO.
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ID
#686715 Review #686715 is a subjective opinion of poster.
Location
Davenport, Iowa
Reason of review
Poor customer service

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