Farnell CPC
Farnell CPC Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Farnell CPC has a 1.2 star rating from 1 review, with recent recommendation stating DO NOT USE and overwhelmingly negative sentiment.
Positive Feedback
Price level reported as medium and a buyer received replacements when pursued, though service was slow.
Negative Feedback / Risk Areas
- Farnell CPC reviews cite poor aftercare and damaged or used products on delivery.
- Farnell CPC customer complaints focus on unhelpful customer service and refusal to compensate for substitute models.
- Repeated repair failures and long inconvenience during peak demand were reported.
Key Takeaways for Future Customers
- Expect limited product support and prioritize warranty checks before purchase.
- Consider service responsiveness and inspect items on receipt to avoid disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Farnell CPC has a 1.2 star rating from 1 review, with recent recommendation stating DO NOT USE and overwhelmingly negative sentiment.
Positive Feedback
Price level reported as medium and a buyer received replacements when pursued, though service was slow.
Negative Feedback / Risk Areas
- Farnell CPC reviews cite poor aftercare and damaged or used products on delivery.
- Farnell CPC customer complaints focus on unhelpful customer service and refusal to compensate for substitute models.
- Repeated repair failures and long inconvenience during peak demand were reported.
Key Takeaways for Future Customers
- Expect limited product support and prioritize warranty checks before purchase.
- Consider service responsiveness and inspect items on receipt to avoid disputes.
Media from reviews
Turn one complaint into a collective action
Appalling aftercare service
- - Bought 3 Pro Elec ACs; one used, marked.
- - A second was damaged; replacement arrived damaged.
- - Model not stocked; similar 14000 BTU costs £72 more.
Brought 3 Pro Elec air con units to get cheaper price. One appeared used with marks on the outer plastic.
(Which I kept). The other unit was damaged, too much for me to even accept. After 3 separate phone calls managed to get the damaged one returned and had to pay out for another to be replaced. Replacement received, and damaged again.
Also with E1 error code too.
Now, the model is not stocked and discontinued. Not only CPC Farnell will replace with model of similar spec. There is a model of similar spec different brand same 14000 Btu. £72 difference and the company would not even offer a slight discount or contribution.
Even after 2 weeks of during the hottest time I have now been inconvenienced.
NO customer service whatsoever. Dont use!!!
User's recommendation: DO NOT USE
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