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Farnell CPC

Farnell CPC

cpc.farnell.com
What is your customer experience with Farnell CPC?

Farnell CPC Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Farnell CPC has 1.2 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "DO NOT USE".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.

Media from reviews

Farnell CPC - Appalling aftercare service
Farnell CPC - Appalling aftercare service - Image 2
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Mcclain Aiw
map-marker Cheshunt, Hertfordshire

Appalling aftercare service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Farnell CPC - Appalling aftercare service
Farnell CPC - Appalling aftercare service - Image 2

Brought 3 Pro Elec air con units to get cheaper price. One appeared used with marks on the outer plastic.

(Which I kept). The other unit was damaged, too much for me to even accept. After 3 separate phone calls managed to get the damaged one returned and had to pay out for another to be replaced. Replacement received, and damaged again.

Also with E1 error code too.

Now, the model is not stocked and discontinued. Not only CPC Farnell will replace with model of similar spec. There is a model of similar spec different brand same 14000 Btu. £72 difference and the company would not even offer a slight discount or contribution.

Even after 2 weeks of during the hottest time I have now been inconvenienced.

NO customer service whatsoever. Dont use!!!

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User's recommendation: DO NOT USE

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