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I have had Farmers for 10+ years. No claims. A very bad hail storm came through the area and battered my roof. A contractor I called out even showed me pics of the damage as I am not climbing up on the very steep roof. I live on a dead end street and the same...
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1.0
#1047949
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We had a problem with ice in the gutter & downspout even with heat tape in them. But this winter 2017 has been unusual with many days sub freezing temps. We had a few days of above freezing But the downspout, which naturally does not get the advantage of above freezing...
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Anonymous
Anonymous

I am familiar with State Farm's policy and I think all of the structural damage would be covered. However, damage to any personal property would not be. You might have limited...

1.9
I didn't like
  • Adjuster denied our claim
#1002516
Reply to reviews
I had my wife excluded from my policy, but one day I decided to add her. I called my agent, she was busy and I use the farmers app to add her as a driver and I entered the info requiered. At the end of the session, I got an email saying my agent was going to get back...
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3.0
I liked
  • Pricing
I didn't like
  • Lack of help
#965330
Reply to reviews

Farmers Insurance Group Customer Care Review

Farmers Insurance Group
#1025392
This insurance company hast worst Customer Service. My Mom was hit and all she received was a phone call and email. Three weeks and car is still damaged..If I file with my insurance I am going to seek legal council against the WORST INSURANCE COMPANY!
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Short Review for January 25, 2017, Pc_payment

Farmers Insurance Group
#997096
1.5
Of pocket but what happened to the 363.00 since the January 4th withdrawal from my account I need my money back ASAP!!!!!
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Farmers Insurance Group Auto Insurance Review

Farmers Insurance Group
#965630
2.6
They didn't tell me that my payment was going to switch dats amd now I have $60 worth of fees because of my bank and their reinstatement fee amd it is December. I need that money for Christmas.
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Short Review for November 17, 2016, Pc_exchange_policy

Farmers Insurance Group
#956860
Trade car got new insurance policy company will not give refund. . Call sever
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I had an organic style shingle roof on my house in Farmers Insurance decided to penalize me for being environmentally conscious when it was time for them toto pay on my storm damaged roof they refused to help in anyway and lied and I went up the entire chain of ladder...
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Anonymous
Anonymous

Why did they deny the claim it is in the letter, help us help you

Anonymous
Retired

Your complaint comment did not explain at all why you felt you were being cheated.

2.4
#961117
Reply to reviews
In our area we had an 80 mph wind storm that damaged our roofs. In my neighborhood all the roofs are getting completely replaced, except those with Farmers Insurance. They send an "Engineer" out to the house to write a report that they use to deny the claim. This...
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1.0
I didn't like
  • Agent and adjuster ripped me off
  • Liars and poor customer service
  • Adjuster attempting to deny payment
#950076
Reply to reviews
A farmers driver side swiped my car. She was a total sweetheart and took full responsibility for the accident. Farmers had my car back on the road in a timely matter. But, when it came to paying for my lost wages( I drive for Uber) and depreciation value caused to the...
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Anonymous
Anonymous

How much was your car deprecated? I think you mean diminished value.No company pays diminished value except in extream hi value Type autos.How did that Monday morning lawyer...

1.0
I didn't like
  • Adjuster attempting to deny payment
#944474
Reply to reviews
Our home was burglarized while we watched the 4th of July fireworks. It is now Sept. 15th and we still don't have the broken window and/or door fixed. No adjuster has ever come to our home. We have a 150,000 policy on our contents and out of over $4000 taken (the door...
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Anonymous
Anonymous

The burden of proof is ALWAYS on the insured at the time of a claim. You'll find this with every theft claim and with every insurance company. You will need to provide the pol...

My wife was involved in an accident with a party who had Farmers insurance. This occurred inside her companies plant site, and was investigated by the internal Industrial Security personnel. The report that was submitted by the Industrial Security department found the...
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Anonymous
Anonymous

You are not telling the whole story.Farmers dies not look at or consider 3 party estimates because they mean nothing.The truth is you can take your car to whatever shop you wa...

Anonymous
Anonymous

The fact your company will not intervene on behalf of you to protect you against this apparently unjustified 20% at-fault finding would lead me to shop carriers. That's very u...

I have the most worst experience when I file for homeowner insurance claim. I have never file any homeowner insurance claim for my primary residence. When I filed claim, I carefully confirmed every step that I need do with the insurance adjuster. At the end, Farmers...
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Anonymous
Anonymous

What type of water claim was is. I am guessing shower pan or slow leake that rotted an area.Water claims that are covered are usually sudden and accidental. So please tell us ...

Anonymous
Anonymous

You have not given enough information about how the water damaged the property. What type of water was it, what was the extent of the damage. Sorry, your plumber probably doe...

1.0
I didn't like
  • Agent attitude and service from company
  • Took advantage of my family
  • Got ripped off
#890658
Reply to reviews
Heres the scenario.I was involved in a rear end collision which was 100% their insureds fault.My vehicle was totaled,my wife and I suffered neck injurys (soft tissue).Fortunately we did not need any emergency care.However,our necks suffered.My wife is feeling better...
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Anonymous
Insurance 101

Do you have proof of your injuries with medical records? No proof, low or no offer. Been in the business over 25 years. This is how it works. Your word means zero and that's b...

1.0
#885587
Reply to reviews