Michael A Sbv

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| map-marker Austin, Texas

Payment Confusion

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Didnt specify both times we contacted them before our insurance paid off a wrecked vehicle that we still had to pay intrest for that month. Thier system showed we didnt owe a payment till the next month. They put it on my credit that month. Managements help was horrible(Lisa). Had never been late on a payment prior.
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  • Not on your team

Preferred solution: Late payment removed from my credit record. And an apology for been so difficult to work with given this situation

User's recommendation: Stay Away! Find someone who want to be on your team if you are dependable. You don’t need them as they are not there to help you!


Im pissed and farm bureau bank is the worst mistake we ever made

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when my payment is made they wait 2 or 3 weeks before it comes out my loan was supposed to be paid off this month we got behind during covid and got behind and got all the threatning letters and struggled to pay but now they say we took a delayed payment option and but didnt qualify any way didnt ask im very dissatisfied and if my friend listen to me you will never screw anybody in my town again
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  • Maybe they will get sued
  • You will get screwed

Preferred solution: Let the company propose a solution

User's recommendation: dont even consider them they are a joke

map-marker Denver, Colorado

Farm Bureau bank didn't deliver

Farm Bureau bank (http://www.farmbureaubank.com) said they could do our loan for a property we were buying. We each have 800 credit scores and there is nothing that would prevent us from getting the loan. They told us all would be fine and continued to tell us all looked good until one week before closing at which time they listed a whole string of excuses on why they couldn't do the loan. I would work through each issue and low and behold they would come up with some other excuse. They even had me pay for a $350 appraisal out of my own pocket (which came back fine) right before thinking of more excuses. Finally they came up with some random excuse not to do the loan which I could not easily fight and it wasn't worth the time to continue. Amy Horlander and Tasha Cook are liars and thieves at Farm Bureau Bank. Heed my advice. Do not go with this bank! Stay far away from them!
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1 comment

how true

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