Farehutz
Farehutz Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Farehutz has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "DO NOT USE THIS COMPANY", "Don't book with this company".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Vancouver, British Columbia
False advertisement
I paid for a return flight for me daughter and they charged me. Then informed us that it was a one way fright and she needed to pay some as well.
Because she was the flyer!!! I received no call or communication, except to charge my card!!!
I contacted the company and received no help or proper customer service. Would not recommend as we are seeking legal advice and disputing the charge with the bank!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Do Not use this company - purchased Cancellation Protection - it was a scam
I purchased the extra Cancellation Protection - which clearly states "Cancellation without a fee and getting a full refund as well within 24 hours of booking"
The flight was booked online - with the optional cancelation Protection - I was contacted that the flight I wanted was full and would have to pick another flight - at which point I stated I wanted a refund - just cancel the trip
I was told - by your agent directly, that the cancellation protection worked Only from 24 hours before flight I was told this 4 times when pointing out it states clearly 24 hours from booking.
Was told many times over 20 min discussion with agent that is not how it works it is 24 hours prior and refused refund. He specifically stated that unless I accepted the new flight, I would not be able to get a refund at all.
Told me to call back to cancel the new flight.
8 more times tried to call back hung up on every time.
Finally got through 3/21/24 at 8:35AM and was put on hold for over 20 min each time and bounced to 3 different people, last one claimed to be manager and gave me the fake phone numbers.
Manager supplied wrong customer service phone number to get refund from Delta: 800-123-****
Actual customer service number is 800-221-****
When I called him on that as the wrong number he insisted it was a Special number to get a full refund.
I had already talked to Delta and they told me that the travel company was responsible for their cancellation protection and would have to issue a refund not Delta.
Your Manager, who would not share his name when asked multiple times, repeatedly defended the false number as correct and assured me that number would be the place to call number does not exist
The direct line your "Manager" supplied me if things went wrong : 800-503 **** goes to the Dream Center Leadership School
- Customer service lies to you and gives false info
- Forced into accepting new flight in order to try and get refund
- Refused refund when flight booked was not available
Preferred solution: Full refund
User's recommendation: DO NOT USE THIS COMPANY
Haverhill, Massachusetts
A call back was requested for a booking.
I'm not paying to talk to someone. I already paid for the airline tickets.
I need confirmation that this is going through. This is a very important flight. We need to get my granddaughter up here and in a safe environment. She is coming up with my daughter.
Who also needs to be in a safe environment. I'm not going to pay to talk to someone and i'm not giving my card number to talk to someone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Mistake on my booking
I was charged of 500 dollars, the agent said that it was because there was no more places in economy class and that I must pay a first class. I had no choice I needed to take that plane.
So I payed the supplement but I wasn't in first class. It was a lye...
Preferred solution: Price reduction
User's recommendation: Don't book with this company
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