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Faredepot

Faredepot

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Anonymous
map-marker Los Angeles, California

They don't refund my fare money to my account

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AI Highlights
  • - I booked Qantas to Sydney 2 years ago.
  • - Qantas canceled due to COVID-19; refunds only as credits.
  • - I paid a $50 processing fee; waited weeks with no reply.

I booked Qantas airways to Sydney 2 years ago through this faredepot.com agency. Qantas cancelled the flights due to covid-19.

This agency told me I can't get my refund, only flight credit. 2 months ago, when Australia announced openning for tourists, I called them and they told me I can get my refund but with $50 processing fee. i did pay that processing fee, and I have been waiting for 6 weeks without any words from them. i called, called, email, fb's messages ...

many times but they don't reply at all. I think they are scam.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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