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| map-marker Seattle, Washington

Get a fraud through your website

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FareCompare - Get a fraud through your website
FareCompare - Get a fraud through your website - Image 2

I had made a reservation on your website, then someone called me and said that they couldn't confirm my reservation as the seats were not available. There is a cancellation fee of 25%, unless I want to stay on the waiting list until the last minute or pay an additional $125 for each ticket to get my tickets right away.

The customer service agent was very rude, as he told me to learn English first before I make a booking. This is unacceptable to me, and I believe that it's not acceptable to your company either.

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Loss:
$822

Preferred solution: Full refund

User's recommendation: I don't recommend using the website specifically FareOking

Travel Agencies Expert Talks

Vacation Rentals: Refund, Cancellation and Safety Tips

Vacation Rentals: Refund, Cancellation and Safety Tips

Nov 6, 2020

How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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