FanShield
FanShield Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FanShield has 1.3 star rating based on 31 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend FanShield to a friend or colleague.
- Rating Distribution
Pros: & no pros, Feel safe getting tickets, If some one dies or in a car crash your covered.
Cons: Discrimination, Hippa violation for medical reason, Require very personal information to get a refund.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FanShield has 1.3 star rating based on 31 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend FanShield to a friend or colleague.
- Rating Distribution
Pros: & no pros, Feel safe getting tickets, If some one dies or in a car crash your covered.
Cons: Discrimination, Hippa violation for medical reason, Require very personal information to get a refund.Recent recommendations regarding this business are as follows: "DO NOT BOTHER!", "NEVER BOOK THRU PRICELINE AND NEVER BUY PROTECHT INSURANCEi. UNFORTUNATELY MY ONLY PROOF OF PURCHASE IS MY CREDIT CARD BILL", "Don't pay and ugnor any pop up for insurance from this company", "Please please check out your room before sitting or laying on the because they might have bed bugs like I saw", "Do not use this company".
Most users ask FanShield for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Napa, CaliforniaI want to give them a ZERO rating.
User's recommendation: DO NOT BOTHER!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
User's recommendation: Do not waste time or money on this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid a fee for concert tickets, to be able to cancel if needed.
- Insane requirement for a refund service that you pay for
Preferred solution: Full refund
User's recommendation: Don't pay and ugnor any pop up for insurance from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI don’t even know how I signed up for a protection plan? i called the hotel fireman’s they have cancelled my reservation but my credit card still shows $818.00 charge for 2 nights.
- I had no idea i was signing up i thought i was just making a reservation
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund claim
It has been a very discussing experience & still not done. After numerous attempts to contact them.
I am very discussed with this company.
Very discussed with the process
- & no pros
- Do not respond to emails & phone calls
Preferred solution: Full refund
User's recommendation: Do not use this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Nederland, TexasCan’t get a response about my refund request.
User's recommendation: Don’t use this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Grapevine, TexasRefund Denied. No one died. That would be the only way. But don't forget, you'll need proof of death!
Purchased tickets to 3 events for myself, my husband and our 21 year old daughter. We were going to stay at the Gaylord Texan but my daughter couldn't get off work and my husband works 6 hours away during the week and curls find a replacement in time.
After trying to work around everyone's schedules, I had no choice but to cancel. When I started my refund "work related conflict" was an option. Fanshield asked for a receipt, gave it to them. Then they wanted a work note from my husband and daughter.
OMG! How does a 50 year old man that works on transmissions for a large power company ask for a note. Same for my daughter. REGRETTABLY when we had to cancel to Gaylord Texan, they gave me no trouble at all.
Wow.
From: Fanshield
We are sorry you are unable to attend the Event.
Due to the requirements of the Protection Coverage, the policy states certain information be supplied for us to process a claim for reimbursement. A 'Work Travel' peril would be covered under the following:
"You are required to travel for work-related purposes, which would not allow you to attend the event.
To receive benefits, you must provide proof of the conflict that occurred after the Effective Date, in the form of a receipt for travel booked after the Effective Date. Self-employed workers, interns, volunteer workers, or any other unpaid workers do not qualify for coverage under this peril."
For this peril, supporting documentation would include travel documentation such as a flight itinerary, hotel receipt, or rental car receipt indicating the departure and return dates, along with a signed and dated note from the Ticketholder's supervisor on company letterhead indicating the Ticketholder is required to travel for work-related purposes during the date(s) of the Event.
Preferred solution: Full refund
User's recommendation: Don't use this company.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerHorrible service..I couldn't make it to event and they wanted me to submit proof like I'm a child! That's the hole purpose of getting insurance in case something comes up. They refuse to give me FUNDS
Preferred solution: Full refund
User's recommendation: Buyer be aware
NO CONTACT FROM PROTECHT AT ALL N SPITE OF EMAILAND PHONE CALL THAT STAYED AGENT WOULD CONTACT ME WITHIN 3 DAYS. I HAVE TRIED NUMEROUS TIMES FOR DIRECT CONTACT UNSUCCESSFULLY
- No pros
- All cons
Preferred solution: Full refund
User's recommendation: NEVER BOOK THRU PRICELINE AND NEVER BUY PROTECHT INSURANCEi. UNFORTUNATELY MY ONLY PROOF OF PURCHASE IS MY CREDIT CARD BILL
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWon’t give me my refund
- Need my refund
- Need my refund
Preferred solution: Full refund
User's recommendation: Please please check out your room before sitting or laying on the because they might have bed bugs like I saw
Refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Deerfield, OhioRefund of money
- Feel safe getting tickets
Preferred solution: Full refund
User's recommendation: Its nice knowing my ticket purchase was covered if rained out
To notify customers that are ONLY looking to make a hotel reservation, MAKE SURE you are making that reservation with the hotel DIRECTLY!
User's recommendation: STAY AWAY From a site named reservations@***.com as well as Fanshield.com
Insurance Expert Talks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mexico City, MexicoDouble charge and product never delivered
User's recommendation: Do not purchase room this company. The charge you twice and never deliver
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Xochimilco, Ciudad De MéxicoCargo duplicado y no se envio poliza de seguro
User's recommendation: no comprar ningun producto de Fanshield ya que no entregan ningun producto y cobran el costo del mismo en forma duplicada
Refund
User's recommendation: Dry good
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Again, I paid a fee to protect my purchase and what I got were excuses.
That may be, but you should have read the policy better.
Most of your complaint doesn’t even apply to your circumstance. Two of the three of you could not get off work.
End of story. That is not covered for a refund.
70% of your complaint is talking about the “work travel peril” and what they require as far as documentation and your reaction to it. You can roll your eyes at their documentation requirements, but none of it applies to your situation.