Fanatics Collect Reviews
Fanatics Collect Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fanatics Collect has 1.0 star rating from 1 review; recent feedback reports over $2000 held, payouts not forwarded, and slow or absent communication.
Key Takeaways for Future Customers
- When reading Fanatics Collect reviews expect reports of payout holds and delayed resolution.
- Document identity verification and customer service interactions if funds are at stake.
Negative Feedback / Risk Areas
- Held payouts and failure to payout after auctions.
- Poor customer service communication and long escalation delays.
- Multiple open cases for the same issue and potential billing or refunds concerns; watch subscriptions or auto-ship policies.
Positive Feedback
There are no positive details in the available review beyond the clear account of the issue.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fanatics Collect has 1.0 star rating from 1 review; recent feedback reports over $2000 held, payouts not forwarded, and slow or absent communication.
Key Takeaways for Future Customers
- When reading Fanatics Collect reviews expect reports of payout holds and delayed resolution.
- Document identity verification and customer service interactions if funds are at stake.
Negative Feedback / Risk Areas
- Held payouts and failure to payout after auctions.
- Poor customer service communication and long escalation delays.
- Multiple open cases for the same issue and potential billing or refunds concerns; watch subscriptions or auto-ship policies.
Positive Feedback
There are no positive details in the available review beyond the clear account of the issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mcdonough, Georgia
Poor Response and Failure to Payout
- - Identity verification showed finished, then failed.
- - Two forms submitted; two open cases.
- - Payout held for two weeks; no update.
Since the company says I posted the following complaint for the company's former name, I decided to post where it belongs.
I completed a large auction. When completing identity verification, I received a message that I was finished.
However, another message said they were unable to complete my verification.
I completed the customer service form.
I received an email that said my situation was escalated and I'd hear back in 24-48 hours. Well, 192 hours later, it is still not resolved and there has been no communication from the company.
I submitted a second form.
So there are two open cases for the same issue. It's been two weeks that my payout has been held and not forwarded to me.
- Not sure they are ligitimate
- Poor communication
User's recommendation: Be extremely careful. Over $2000 are held and not paid out thus far. There are better options.
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