Joe Wts

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Verified Reviewer

My go to place for PC key

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I was looking for information on a game and found this website. I want to tell people that I have been with fanatical for years and never had a problem. bookmark this site if you're into pc gaming and you can save lots.
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Pros:
  • Great prices - great support and refunds

Preferred solution: Nothing- I'm supporting Fanatical!!! It's a great site.

User's recommendation: Open a fanatical.com account and save

Candace D Oqd

Unauthorized charges

My account has been hacked by fanatical and I am highly upset. I would like my money back. I have no idea what fanatical even is.
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Loss:
$150
Cons:
  • Stole my money

Preferred solution: Full refund

Skatpackjay

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Verified Reviewer
| map-marker Marietta, Georgia

Payment

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My problem was resolved thank you guys so much. Some had used my card but i got in contact with you guys. You was able to refund everything.
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Brandon B Mpu

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Verified Reviewer

Missing order

I ordered a game and I did not receive an activation code. I am currently awaiting a code to be sent so that I can play the game that I purchased
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Loss:
$57

Preferred solution: Would either like my code to be sent or full refund.

Cedric B Drp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Manual Authorization

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Fanatical - Manual Authorization
First time ever buying Anything from this site, I buy 2k23 and immediately hit with a manual authorization. I try to call the company and get it straightened out and cant get an answer. I do not recommend this site to anyone. Next time I WILL pay full price and have my game immediately.
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Loss:
$51
Cons:
  • Surpr

Preferred solution: Deliver product or service ordered

User's recommendation: Gg.games.com

Leylanie Wvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Woodway, Texas

Unauthorized charges

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I have 2 unauthorized charges from Fanatical. I have never heard of this company before today. I called my bank to report the charges and I have tried to contact customer service with fanatical. My bank is working on getting the charges refunded to me, but no reply from fanatical. That was literally all the money I had. I filed a support ticket with fanatical. As soon as I hear from them, I will update this post.
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1 comment
Guest

This is crazy. I have had nothing but great service from Fanatical. Somebody has got hold of your bank details and you blame Fanatical?

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