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I would like to update my review regarding the stainless steel range hood situation I posted earlier. The sales people at the New Port Richey store have renewed our faith in Famous Tate, and we will be purchasing our new refrigerator from them. There was only one person who caused us to sour on Famous Tate, and he was a manager who is apparently no longer with the company. As I said in my original review, ALL of the sales people we initially...
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Anonymous

drew I finally recieved the Samsung refrigerator I waited weeks for. I told them I didnt want one with a replaced door that they had. When it was delivered, there were spare door p...

Anonymous

Anonymous My LG french door refrigerator went out nov 15th, replaced control board and went out 3 days later. now its 2/10/2017 and still out waiting for parts. Do not buy anything from...

4.7
I liked
  • Kims response to our negative review
#953859
We went to the New Port Richey Famous Tate on Saturday to look for a range hood. We found one that met our requirements, but it was only available in white in store, for $159.99. Our salesperson found out that it was available in stainless steel (which we wanted) for $30 more, but we would have to order it. We placed the order and were told it would be shipped to the store by the following Wednesday. Our salesman said that if we found it for...
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Anonymous

Anonymous I decided to check reviews on ft after calling the store.Rude salesman ,bad reviews,i will go somewhere else

1.0
I didn't like
  • Who has no concept of customer service
  • Joe
#946195
Had the worst experience ever with a the salesman Carl DelGiacco misleading information when purchasing a mattress cover went to the store to discuss the situation the gentleman would not even come out and speak to me he was misleading I have bought all my appliances there until this point please make sure when going to purchase something make it perfectly clear that you understand what is going on my experience of purchasing a cool mattress...
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Famous Tate Shipping Service Review

#853089
I purchase a fridge from them and they promise me that it would be there at a certain day ..i took the day off and never received my fridge and when i called the mangers was not there neither the sales man
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Famous Tate Customer Care Review

#826754
1.0
The guy Steve is as rude a manager/salesperson I have ever don't business with. I have been in sales over 20 years and this is worst person I have ever come across. I would not recommend this place to an enemy!
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washer Review

#639570
I have a washer i bought 2 years ago from Famous Tate it just stopped working i called the store and talked to a manager At 9:00 am its now 6:00 pm am no return call grom him I think the service at the store is terible of anyone wants to use the store shop somrwhere else this place is not reliable.
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About a Maytag kitchen appliances microwave frigerator dishwasher and range started having problems 9 months after buying the appliances with the microwave called my store talk to the manager he said he was going to call me back because it has a 10 year warranty and got dropped through the cracks I had problems with it kept trying to get ahold of them and they did not return my call now my microwave is 13 months old and no longer works went to...
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Anonymous

Anonymous Yes, I had the same experience with a dishwasher I bought that was a total lemon -- I was middle-aged, had been using and purchasing dishwashers my whole life, so I think I kn...

Anonymous

Anonymous Famous Tate did not build or gaurantee your microwave. Read the last few pages of your owners manual.

2.5
#887754
My husband and I went to Famous Tate about a month ago, looked around about 10-15 minutes without anyone acknowledging us whatsoever. As we're getting ready to leave, a lady comes up to us and asks did we just walk in? She had made eye contact with me several times but didn't say a word. I guess she was too busy talking to her coworker. Then was pressuring us into buying and we told her we were shopping around, she persisted that we couldn't...
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Bought a samsung induction stove a year and a half ago and after moving it out to clean behind it it showed a tE code ,which i have determand is samsungs death code , and after three attempts by a certified repairman to fix it it has been deemed by samsung to be unfixable, their customer service response was so sorry nothing we can do so i'm out 1700 dollars just because i made the mistake of trusting samsung and famous tate , hopefully this...
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Anonymous

Anonymous If there is a warranty, they have to fix. If they can't fix it, they have to replace it. Simple. If it's out of warranty, get an extended warranty. I don't like Tate but this ...

Anonymous

Anonymous Why didn't you get a partial/ refund /credit if they could not Repair a product they sold. Did you try filing a complaint with BBQ or CONSUMER protection? I would.

#820146
My guy and I have purchased a stove, dishwasher, 2 beds and frames. From the time we walk into the store, we are treated friendly and eager to help in any way. It's sad that some people have gotten the wrong experience from them. Maybe it's the store. Our store has always been clean, in order and easy to deal with. THAT'S why we keep going back. Or maybe it's our SALESMAN, he has always been great with us. Anyway I wish all stores were...
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I purchased over $10,000.00 in kitchen appliances and within the 30 day period found the items for less. They told me I needed to submit a written quote from the competition. Then they wanted to say the "whole price" for everything was cheaper from them. The offer states that they would refund the difference in price for an individual item(s). They did not keep their word. Just a cheap trick to get you to buy. Oh an don't get the warrantee...
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2.3
I didn't like
  • Customer service after the sale
  • Attitude of salesman
  • False advertising
#733868
I bought a Samsung dishwasher with extended warranty. Two weeks to see repairman, zero parts, a week later repairman returns says parts shipped to me, still no parts, wait ten days repairman arrives, puts in a part but not the part the machine indicated was the problem. Now waiting 7 days, getting nothing. Turns out that Famous Tate sells and warrants a machine that has zero parts in the USA. All parts must be ordered from Korea!! Dishwasher is...
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Anonymous

Anonymous Better to get a service plan from AHS or Broward Factory Service et.al.

Anonymous

Anonymous I have had the same problem with my Samsung dishwasher. Tate's has been cordial....5 service calls and I thought it was supposed to be replaced if you had three. Now it's brok...

#723212
Famous Tate sells noisy and disfunctional garbage appliances and them don't take them back like other retailers, I wouldn't recommend them to my enemy. I"m going to loose my hearing and loose sleepover the garbage they sell. The US has gone to *** with all our goods being made in other countries. poor quality everything. And nobody seem"s to care. We give their poor people work and take it away from us, and in PLAIN ENGLISH they give us the...
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I didn't like
  • Lie about their products
#717817