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Sold a scratch and dent Microwave as a new one without telling me, sent me the wrong microwave. Did not supply a manual with Samsung dual door stove I ordered or even the wrong microwave. Delivery was not accommodating to my schedule and made me wait all day for...
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Deliverymen, Shawn and Mike, did an excellent job, both, with the installation and delivery, of our backsplash, for our new Viking Range. These gentlemen, were professional and courteous, in every way! The interaction, between your Representatives and my Husband, was...
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3.8
I liked
  • Interaction with sales and service departments
#1035397
Reply to reviews
I bought bed in January of last year. The mattress is now sagging and the box spring broke. I called to find out how to get the bed replaced since it is still under warranty. After over a week of filling out forms and taking and e-mailing pictures and also being give...
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1.0
Product
I didn't like
  • Way i was treated about my claim
#1031663
Reply to reviews

Famous Tate Shipping Service Review

Famous Tate
#853089
I purchase a fridge from them and they promise me that it would be there at a certain day ..i took the day off and never received my fridge and when i called the mangers was not there neither the sales man
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Famous Tate Customer Care Review

Famous Tate
#826754
1.0
The guy Steve is as rude a manager/salesperson I have ever don't business with. I have been in sales over 20 years and this is worst person I have ever come across. I would not recommend this place to an enemy!
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Washer Review

Famous Tate
#639570
I have a washer i bought 2 years ago from Famous Tate it just stopped working i called the store and talked to a manager At 9:00 am its now 6:00 pm am no return call grom him I think the service at the store is terible of anyone wants to use the store shop somrwhere else this place is not reliable.
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I would like to update my review regarding the stainless steel range hood situation I posted earlier. The sales people at the New Port Richey store have renewed our faith in Famous Tate, and we will be purchasing our new refrigerator from them. There was only one...
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Anonymous
drew

I finally recieved the Samsung refrigerator I waited weeks for. I told them I didnt want one with a replaced door that they had. When it was delivered, there were spare door p...

Anonymous
Anonymous

My LG french door refrigerator went out nov 15th, replaced control board and went out 3 days later. now its 2/10/2017 and still out waiting for parts. Do not buy anything from...

4.7
I liked
  • Kims response to our negative review
#953859
Reply to reviews
We went to the New Port Richey Famous Tate on Saturday to look for a range hood. We found one that met our requirements, but it was only available in white in store, for $159.99. Our salesperson found out that it was available in stainless steel (which we wanted) for...
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Anonymous
Anonymous

I decided to check reviews on ft after calling the store.Rude salesman ,bad reviews,i will go somewhere else

1.0
I didn't like
  • Who has no concept of customer service
  • Joe
#946195
Reply to reviews
Had the worst experience ever with a the salesman Carl DelGiacco misleading information when purchasing a mattress cover went to the store to discuss the situation the gentleman would not even come out and speak to me he was misleading I have bought all my appliances...
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About a Maytag kitchen appliances microwave frigerator dishwasher and range started having problems 9 months after buying the appliances with the microwave called my store talk to the manager he said he was going to call me back because it has a 10 year warranty and...
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Anonymous
Anonymous

Yes, I had the same experience with a dishwasher I bought that was a total lemon -- I was middle-aged, had been using and purchasing dishwashers my whole life, so I think I kn...

Anonymous
Anonymous

Famous Tate did not build or gaurantee your microwave. Read the last few pages of your owners manual.

My husband and I went to Famous Tate about a month ago, looked around about 10-15 minutes without anyone acknowledging us whatsoever. As we're getting ready to leave, a lady comes up to us and asks did we just walk in? She had made eye contact with me several times but...
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Bought a samsung induction stove a year and a half ago and after moving it out to clean behind it it showed a tE code ,which i have determand is samsungs death code , and after three attempts by a certified repairman to fix it it has been deemed by samsung to be...
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Anonymous
Anonymous

If there is a warranty, they have to fix. If they can't fix it, they have to replace it. Simple. If it's out of warranty, get an extended warranty. I don't like Tate but this ...

Anonymous
Anonymous

Why didn't you get a partial/ refund /credit if they could not Repair a product they sold. Did you try filing a complaint with BBQ or CONSUMER protection? I would.

My guy and I have purchased a stove, dishwasher, 2 beds and frames. From the time we walk into the store, we are treated friendly and eager to help in any way. It's sad that some people have gotten the wrong experience from them. Maybe it's the store. Our store has...
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