Famous Amos
Famous Amos Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Famous Amos has a 1.9 star rating from 8 customer reviews. Consumers are mostly dissatisfied; rating distribution is fully unfavorable. Pros note delicious cookies, but many report empty sealed bag, missing packs, stale items, and most request a refund.
Key Takeaways for Future Customers
- Product quality can be inconsistent; some reviewers call the cookies delicious while others report stale or empty bags.
- Availability concerns: customers ask if flavors are discontinued.
- Many customers seek a refund and report poor customer service response.
Negative Feedback / Risk Areas
- Frequent reports of missing or empty packs and underfilled bags.
- Stale cookies and broken half cookies noted across purchases.
- Poor customer service handling of complaints and refund requests.
Positive Feedback
Some reviewers still describe the cookies as awesome and delicious.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Famous Amos has a 1.9 star rating from 8 customer reviews. Consumers are mostly dissatisfied; rating distribution is fully unfavorable. Pros note delicious cookies, but many report empty sealed bag, missing packs, stale items, and most request a refund.
Key Takeaways for Future Customers
- Product quality can be inconsistent; some reviewers call the cookies delicious while others report stale or empty bags.
- Availability concerns: customers ask if flavors are discontinued.
- Many customers seek a refund and report poor customer service response.
Negative Feedback / Risk Areas
- Frequent reports of missing or empty packs and underfilled bags.
- Stale cookies and broken half cookies noted across purchases.
- Poor customer service handling of complaints and refund requests.
Positive Feedback
Some reviewers still describe the cookies as awesome and delicious.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dolton, Illinois
Hi ordered boxes of Famous ***...
Hi ordered boxes of Famous *** cookies and a lot of the bag had less than 5 cookies a few had more..
- Delicious cookies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Cookies
I'm actually trying to purchase chocolate chip and pecan cookies but can't find them anywhere. Are they discontinued?
- Good cookis
- No pecans no more
- Can not find them anymore
Preferred solution: Chocolate. Chip and pecan cookies. And make brands more accessible in supermarkets and stores
Oxnard, California
Missing bags of cookies in the box of 10 pack
I bought a value box of 10 packs of the 1 oz bag of chocolate chip cookies, and when I opened the package, there were only 8 packs in the box.
Preferred solution: Full refund
Saint Louis, Missouri
Directed to call someone else.
Lunch box size bags of cookies from Sam's Club that are sealed but are empty or only have 1/2 of a cookie.
- Great cookies
- Quality control in packaging could use some help
Preferred solution: Full refund
User's recommendation: Empty sealed bag.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint about cookies STALE
I am hurt! Prices are too high and I spent my last on some STALE cookies. I felt slapped in the face because I really loved those cookies for years!
- Awesome cookies
- Selling stale cookies
Preferred solution: Deliver product or service ordered
User's recommendation: Idk….. it sucks.
Alameda, California
STALE COOKIES
I BOUGHT STALE FAMOUS AMOS COOKIES FROM WALGREENS ON STOCKTON STREET and the lady said we get them in every week! SO DELIVERING OLD COOKIES.. still gotta sell them huh!
User's recommendation: DONT DO IT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSizeflation
- - Sizeflation observed: most packages have half a cookie.
- - Bought 42 boxes at BJ's and noticed half cookies per box; requests the practice stop.
I discovered your method of sizeflation. I bought a box of 42 packages at BJ's.
My wife and both notices most of the packages had a 1/2 cookie in them. When a cookie breaks in half there are two halves. Thats a lot of extra cookies over time for you. Please stop trying to fool the public, we are not as stupid as you may think.
I know that's the trend but stop it! It's not right to take from the public by not providing what we think we are getting.
User's recommendation: If you loke Famous Amos cookies; bite the bullet and eat them anyway. I probably will.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer complaint
- - We buy at least 6 boxes of 42-count cookies monthly from Sams.
- - One or two bags in each box are empty and we are contacting the manufacturer.
In the last 3 months, we have experienced a problem. We have a vending business and buy at least 6 boxes of the 42 count cookies monthly from Sams.
I dont feel this is Sams fault/issue so I am reaching out to the manufacturer. One or two of the bags inside each box are empty.
This adds up.Please call me to discuss this. 813-493-****
- Our customers like the product
- Customer service is not good
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
Terrible product Mediterranean Hazel Nut cookies are nasty as *** !
- - The reviewer says they wasted their money.
- - They warn others about the product.
- - They claim the company ignores bad reviews.
I wasted my money. I'm warning EVERYONE about your products.
Of course this is not the first complaint you have had about this product.
But you want to pushed this *** irregardless of the bad reviews you have received.
Wally Amos would turn over and his grave if he knew that you were manufacturing crap like this, so *** You don't deserve not evenpoint of cinspiration about your products. That was the only way that I could get off of this paige but you don't deserve that.
Preferred solution: JUST. *** O. F. F. !!!
User's recommendation: Definitely NOT TO PURCHASE UOUR PRODUCTS
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