FamilyTime Reviews
FamilyTime Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FamilyTime has a 1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied, citing high price, billing practices, and repeated refund requests.
Positive Feedback
No positive highlights reported in the provided reviews.
Negative Feedback / Risk Areas
- Many FamilyTime customer complaints focus on delayed or unfulfilled refunds despite promises.
- Poor customer service and staff attitude make refund and support requests difficult to resolve.
- Automatic renewals, billing errors, and the high price level are repeatedly cited.
- Users report buggy parental-control software not working on some phones.
Key Takeaways for Future Customers
- Review FamilyTime reviews and the refund policy before subscribing.
- Expect slow customer service; document all refund and support requests.
- Consider alternative parental-control subscriptions if reliability and billing transparency matter.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FamilyTime has a 1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied, citing high price, billing practices, and repeated refund requests.
Positive Feedback
No positive highlights reported in the provided reviews.
Negative Feedback / Risk Areas
- Many FamilyTime customer complaints focus on delayed or unfulfilled refunds despite promises.
- Poor customer service and staff attitude make refund and support requests difficult to resolve.
- Automatic renewals, billing errors, and the high price level are repeatedly cited.
- Users report buggy parental-control software not working on some phones.
Key Takeaways for Future Customers
- Review FamilyTime reviews and the refund policy before subscribing.
- Expect slow customer service; document all refund and support requests.
- Consider alternative parental-control subscriptions if reliability and billing transparency matter.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Staff service and attitude was so bad
Cashiers don't show the courtesy how to entertain customer, so disappointed, today Tuesday, 18th Oct about 16:15pm.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to get my refund and no one answering. Very frustrating
Keep requesting my refund an nobody to talk to .
Preferred solution: Full refund
Not getting Refund Luck
- - Bought parental software over a year ago, cancelled with 5+ months left; it was buggy and a renewal was charged with no refund after promises.
I bought the parental software over a year ago. After paying for a year I cancelled my subscription with over 5 months left.
(Software were buggy and not working correctly. Then after a year the company just deducted for a new year again. I emailed them and was told that they will repay within a couple of weeks. After 3 weeks still no refund, then they said 2 weeks.
Then after 2 weeks they said 3-4 working days, after 4 working days nothing. Then they said within 24 hours, still nothing, then they said shortly, after that they indicated that they will repay within 24 hours.
Still nothing. Please help me in getting my money paid back.
- Any part of their service or refund
- Really bad customer service
Preferred solution: Full refund
COMPANY DOES NOT REFUND DESPITE THEIR PROMISE TO REFUND
- - User subscribed yearly and started using the app.
- - The app failed on one phone in week one.
- - Refund promised but never issued; auto-renew after a year.
Last year I paid the subscription and started using this app. Just in the first week, the app did not work on one of the phones .
I communicated with customer service several times and they couldn't fix it. So I said I wanted to cancel the subscription and to refund the pro-rated amount. This was a year ago. Customer service sends me emails saying the refund will happen but it never did.
Then they automatically renewed my subscription after a year!! I have been trying to get a refund for this since January. I send them emails at least once every 2 weeks. they keep telling me the refund is coming and it never does.
They are fraudulent!!
DO NOT SUBSCRIBE TO THIS SERVICE! it doesn't always work and they are not genuine.
- Customer service promises not met
Preferred solution: Full refund
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