Family Tree DNA Reviews
Family Tree DNA Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Family Tree DNA has a 1.0 star rating from 1 customer review, with recent recommendations saying Avoid and overall consumer sentiment mostly dissatisfied.
Positive Feedback
No positive comments are recorded in the lone review; the customer did place and pay for an order.
Negative Feedback / Risk Areas
- Report of a kit ordered and never received, reflected in Family Tree DNA reviews as delivery failure.
- Multiple emails ignored and ceased communication, highlighting poor customer service.
- Overall low score and explicit recommendation to avoid, captured in Family Tree DNA customer complaints.
Key Takeaways for Future Customers
- Proceed with caution given the single negative review and avoid if timely delivery matters.
- Confirm billing, refunds, subscriptions and contact responsiveness before purchase.
- Consider alternate DNA testing providers if customer service is a priority.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Family Tree DNA has a 1.0 star rating from 1 customer review, with recent recommendations saying Avoid and overall consumer sentiment mostly dissatisfied.
Positive Feedback
No positive comments are recorded in the lone review; the customer did place and pay for an order.
Negative Feedback / Risk Areas
- Report of a kit ordered and never received, reflected in Family Tree DNA reviews as delivery failure.
- Multiple emails ignored and ceased communication, highlighting poor customer service.
- Overall low score and explicit recommendation to avoid, captured in Family Tree DNA customer complaints.
Key Takeaways for Future Customers
- Proceed with caution given the single negative review and avoid if timely delivery matters.
- Confirm billing, refunds, subscriptions and contact responsiveness before purchase.
- Consider alternate DNA testing providers if customer service is a priority.
Poor (No) DNA
- - I ordered and paid for a DNA kit on 11 June 2020 and have not received it.
- - Emails sent with no response; caveat emptor.
I ordered aand paid for DNA kit on 11 June 2020 and have not received it yet!!! I have sent numerous emails and all interaction from their side has ceased. When dealing with this company, there can be no better statement than "caveat emptor".
- Will take your money and not deliver
Preferred solution: Full refund
User's recommendation: Avoid
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