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Verified Reviewer New Reviewer

No Msrp sticker on window

3.2
The color of the vehicle and the body style of the vehicle was not available at the dealership that I was purchasing my vehicle from. So they did a dealer exchange and the vehicle came without a MSRP WINDOW STICKER, stating all the features and package the vehicle comes with. The sales manager told me that they would order it from the head office, and that it would only take a week. That was on April 30th. It has been 17 days and no sticker tag. Truly irritated! I have been calling and speaking to him yet no tag.

User's recommendation: Get everything in black and white before signing.

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ID
#2557000 Review #2557000 is a subjective opinion of poster.
Location
Midlothian, Illinois

Worst experience ever

Submitted internet lead, entire process was ghetto and a joke. They literally lied about every aspect of the proposed deal. GM and sales mgr were the absolute worst to deal with. This dealership really should be closed down; I saw several other families complaining that day about random "items" put into their contracts without knowing. What a bunch of low life people who run this store!! How hard is it to respond to an internet lead, and then set an appt. for a test drive? They cant even get this right. Phillips Hyundai in Bradley was great to deal with, and actually likes their customers.
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#1159584 Review #1159584 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$12000
Preferred solution
Sell the store to another auto group.
New Reviewer

Run Around!!

1.0