Family Health Associates Of Idaho
Family Health Associates Of Idaho Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Family Health Associates Of Idaho has 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing poor customer service and a high price level.
Positive Feedback
No positive aspects were noted in the available review; the single reviewer reported no satisfactory service.
Negative Feedback / Risk Areas
- Reports of rude, unhelpful reception staff and abrupt call handling.
- Conflicting information about accepting new patients causing confusion.
- Complaints highlight poor customer service and dissatisfaction with service value.
Key Takeaways for Future Customers
- Read Family Health Associates Of Idaho reviews before booking to gauge service quality.
- Expect potential customer complaints about staff courtesy and verify appointments directly.
- Be aware reviewers cited a high price level relative to perceived service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Family Health Associates Of Idaho has 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing poor customer service and a high price level.
Positive Feedback
No positive aspects were noted in the available review; the single reviewer reported no satisfactory service.
Negative Feedback / Risk Areas
- Reports of rude, unhelpful reception staff and abrupt call handling.
- Conflicting information about accepting new patients causing confusion.
- Complaints highlight poor customer service and dissatisfaction with service value.
Key Takeaways for Future Customers
- Read Family Health Associates Of Idaho reviews before booking to gauge service quality.
- Expect potential customer complaints about staff courtesy and verify appointments directly.
- Be aware reviewers cited a high price level relative to perceived service.
Coeur D'alene, Idaho
TERRIBLE Experience!
- 11-15-18 appointment confirmed.
- Next day told no appointment; Melgard isn’t taking new patients; receptionist rude; FB says Accepting New Patients.
This is a review of Dr. Melgard's practice at Family Health Associates.
I called on Monday afternoon (11-12-18) and made an appointment to see Melgard for this Thursday (11-15-18). The receptionist I spoke to confirmed that I had the appointment. I called the office back the next morning, as I had forgotten to give them my phone number, and was RUDELY informed that not only did I not have an appointment, but that Melgard was NOT taking any new patients. The receptionist was rude, condescending, nasty, and completely lacked any compassion what so ever.
When I told her to stop being rude to me, she hung up! I was shocked and appalled. When I checked in with their FB page to complain, I saw a big notice that cheerfully reads "Accepting New Patients!!" So I have no idea what is going on.
Either the rude receptionist is incompetent as well, and didn't bother to update their FB page, or she just lied to me because she was too busy to care. Either way I will make sure EVERYONE knows how uncaring the office staff is here.
- I could not even get in to see the doctor
Preferred solution: Let the company propose a solution
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