Cheryl P Sfg

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Verified Reviewer
| map-marker West Palm Beach, Florida

Kenny and his Staff are EXCELLENT. It doesn't get better than that.

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No complaint. We recently purchased a sofa and insurance in December 2023. Kenny and I were born in Newark, N.J. A great honest man. Regards, Cheryl & David, Riviera Beach...
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User's recommendation: Go there first and forget the rest.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Stuart, Florida

Received Broken chair still under warranty

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Family Furniture Of America - Received Broken chair still under warranty
Family Furniture Of America - Received Broken chair still under warranty - Image 2
Family Furniture Of America - Received Broken chair still under warranty - Image 3
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Family Furniture Of America - Received Broken chair still under warranty - Image 5
Broken chair still under warranty came several times to fix. Still not sitting right. I asked since it was still under warranty if I could have my money back or another chair since this has been going on back-and-forth since June. Was told no by Jessica customer service representative. Why would a Furniture store send you a broken chair was told it was a mechanical problem.
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User's recommendation: Go somewhere else

Anonymous
map-marker West Palm Beach, Florida

Very disappointed

This morning I called and spoke to Kevin from the Okeechobee store when I tried to express to him about how upset I was about My furnitures that I paid in full for not being delivered, he tried to tell me some people see it as furniture some see it as cancer. Bad answer for the store manager. It has been a month since my staff was suppose to be delivered. Sooo sorry for ever walked in to this store. I really thought they stood on their word but after they have your money they don't care.
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Reason of review:
Order processing issue
Annie L Yds
map-marker West Palm Beach, Florida

I regret the day I walked in to the store and did a large purchase.

On December 2nd 2018, I went to the store to look just for a recliner. Fair enough, I also needed other furnitures and their salesman showed me a catalog where I ended purchasing $8000.00 worth in cash with the promise that delivery would be made by Christmas and today January 9th 2019 I am still waiting for some of my furnitures and please note they sent me a broken dinning room which they had to take back. *** https://www.pissedconsumer.com/themes/pc2/images/emoji/happy.svg ***
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Cons:
  • Lousy and unreliable
Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

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