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Family First Roofing Of Garland

Family First Roofing Of Garland Reviews

What is your customer experience with Family First Roofing Of Garland?

Family First Roofing Of Garland Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Family First Roofing Of Garland has a 1.0 star rating from 1 review and overall customer sentiment is negative in Family First Roofing Of Garland reviews.

Positive Feedback

No positive aspects cited; the single review details completed work but unresolved payment.

Negative Feedback / Risk Areas

  • Repeated customer complaints about nonpayment and a bounced check.
  • Reports of poor customer service and disputed billing deductions for lodging and equipment.
  • Concerns about limited product/service diversity and high price level.

Key Takeaways for Future Customers

  • Verify payment terms in writing and document work to avoid billing disputes.
  • Consider asking about refunds or escrow options before starting work.
  • Check other contractor reviews and confirm lodging or logistics responsibilities upfront.
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Cortnee Pnw

Southern Construction/Family First Roofing/Juan Baron

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AI Highlights
  • - Nonpayment: EIFS work in Castle Rock CO and Hinesville GA not paid.
  • - A bounced check, delayed payments, lodging/food charges; lien and lawsuit planned.

Juan Baron From Southern Construction (Family First Roofin) has not paid us for services done in Castle Rock Colorado and Hinesville Georgia. Juan Baron who claims to be part of Southern Construction and Development.

(Family First Roofing) Has not paid us for services done in Castle Rock Colorado where we were hired to do EIFS and has not paid us for Hinesville Georgia where we were also hired to do EIFS. He first contacted us on 10/05/16 and wanted to see if we were interested in a EIFS project. I told him we were. He then told me information about the project and asked me if i could give him a Bid.

I sent him an estimate and he agreed. He then told me that they pay very week and that they pay for lodging and food which i have recorded calls of him acknowledging this. My crew left El Paso to Castle Rock Colorado on 10/10/16 and arrived same day. We were only able to send 2 workers and a foreman at the moment.

They were there for about 1 week and we did Waterproofing and Foam Install in which we deserve to be paid for it. First we agreed on an amount and he even sent a check for that amount but it bounced. now he is stating that our guys were 3 days late and that he will have to deduct the housing and equipment rental for the project. We are just asking to get paid for work done and hours done.

He kept coming up with excuses that he could not wire funds due to his banking not allowing it and when he sent us a check it bounced. In Georgia they were the ones who held us up. He asked for us to be there on Sunday ready to star Monday (10/30/16. but they did not have any living accommodations ready for our crew so we had to rent a hotel for Sunday night.

We could not even start on monday as they did not have any work ready. We were only able to complete 3700 SF of Waterproofing and foam installation which Juan Baron denies we did. Our guys were not happy with the situation since they left other jobs to come work with us at Southern Construction Jobsite. So they wanted to go back to El Paso we were only there for a week and a half and in the end we all left the site because we were not able to do any work.

They claim we trashed their house they were renting and that we broke a Microwave. We were not aware of this situation until we were asking for payment. now he wants to charge us for food, lodging and other items.

We will be contacting the GC and the Owner for both properties by Phone and Certified Mail. We will be placing a Mechanics Lien on both properties and we will be filing for a lawsuit against Juan Baron and Southern Construction.

Loss:
$10000
Reason of review:
NON-PAYMENT

Preferred solution: TO BE PAID

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