Manager Could NOT Care LESS

Dear Customer Service, I shop at your Family Fare on the North Side of Holland, on Butternutt Drive. I have shopped here and at D&W for around 20 years. The ladies restroom has gone downhill this past Summer. One toilet has been "OUT OF ORDER" all Summer long. The floors have progressively gotten nastier and nastier. The paper towel machine only works part of the time and today the toilet I sat on flushed every 40 seconds. When I walked out of the restroom there was a manager in the cheese area. I asked him if he was a manager. His response was "What do you need?" So not sure if he was a manager or not. I told him my concerns. His response to each of my concerns was a short clipped "okay, okay, okay". Not one "sorry for your inconvenience" or even an air of concern! He could NOT have cared less!! I will be finding my way to Walmart and Meijer. This is not the first time I have talked with a manager there that gives off an air of superiority. I have worked in Customer Service for 40 years and this is not how you treat customers. I am done!! Daylene Miller - Holland, Michigan
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1 comment
#1481064

I shop at family fare on 24th and Vinton street in Omaha Nebraska, the bathrooms are disgusting *** all over the floor , no toilet paper and it smelled so bad I just turned and left omg

ID
#1101325 Review #1101325 is a subjective opinion of poster.
Location
Holland, Michigan
Service
Family Fare Sanitary Conditions
Reason of review
Poor customer service

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