Family Allergy and Asthma
Family Allergy and Asthma Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Family Allergy and Asthma has a 2.0 star rating from 1 review and consumers are mostly dissatisfied, with hygiene and customer service cited as main concerns in Family Allergy and Asthma reviews.
Positive Feedback
The review notes the clinic performs standard allergy testing procedures and staff responded variably to concerns, but no positive consensus was reported.
Negative Feedback / Risk Areas
- Unhygienic handling of sterile patch tests and lack of glove use raised infection risk and is a primary customer complaints theme.
- Poor responsiveness from receptionist and clinicians on follow-up and customer service issues undermined trust.
- Reviews indicate high price level and limited diversity of services compared to expectations.
Key Takeaways for Future Customers
- Inspect hygienic practices on arrival and insist on sanitizing hands or wearing gloves.
- Document interactions and escalate promptly if staff are unresponsive to concerns about testing procedures.
- Compare costs and service options before booking given reported high price and limited offerings.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Family Allergy and Asthma has a 2.0 star rating from 1 review and consumers are mostly dissatisfied, with hygiene and customer service cited as main concerns in Family Allergy and Asthma reviews.
Positive Feedback
The review notes the clinic performs standard allergy testing procedures and staff responded variably to concerns, but no positive consensus was reported.
Negative Feedback / Risk Areas
- Unhygienic handling of sterile patch tests and lack of glove use raised infection risk and is a primary customer complaints theme.
- Poor responsiveness from receptionist and clinicians on follow-up and customer service issues undermined trust.
- Reviews indicate high price level and limited diversity of services compared to expectations.
Key Takeaways for Future Customers
- Inspect hygienic practices on arrival and insist on sanitizing hands or wearing gloves.
- Document interactions and escalate promptly if staff are unresponsive to concerns about testing procedures.
- Compare costs and service options before booking given reported high price and limited offerings.
Turn one complaint into a collective action
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Supporter |
London, Kentucky
Unhygienic handling of sensitive sterile material
- - Receptionist applied patches without disinfecting hands or wearing gloves.
- - Patches are sterile and must be handled with absolute hygiene.
On Monday, Nov, 11th, I had the first appointment to rule out contact allergies, which should be determined with the help of patching. The receptionist stuck these patches on my back without disinfecting her hands or wearing gloves first.
Patches are sterile packaged units that should be handled with absolute hygiene.
The assistant on Wednesday, Nov.
13th just shrugged her shoulders when I told her about the incident, the doctor on the following Thursday, Nov. 14th just said he wasn't in that day.
For me, this means that nobody there is interested in whether an employee with possibly contaminated hands is working with sterile tools.
Preferred solution: nothing, I do not believe that somebody would appologize for this
User's recommendation: insist on sanitizing hand or wearing gloves
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