New Reviewer

Faulty product

1.0
Fall River Pawn Brokers - Faulty product
Fall River Pawn Brokers - Faulty product
Original review updated by user Jul 01, 2022
I had bought a PlayStation 4 pro June 10 @ 11:38 am not even two weeks later the thing crashed and over heats I try and speak to them and let them know now finally after showing video proof of the faulty product that your store provided they were supposed to replace it...
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ID
#3723497 Review #3723497 is a subjective opinion of poster.
Location
New Bedford, Massachusetts
Pros
  • Cheap
Cons
  • No information on product
  • Does not get back to the customer
  • Terrible service
Loss
$239
Preferred solution
Full refund
New Reviewer

Would not take us Currency

1.0
I had to call the police they didn't want to take us Currency when it is to take you out of any debt
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#3502428 Review #3502428 is a subjective opinion of poster.
Location
Providence, Rhode Island
New Reviewer

Complaint

1.0
Bad service sold one of my two items when in a bad accident in hospital called spoke to assistant manager she said will be held for me

User's recommendation: Would never recommend this place to anyone.

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#2055024 Review #2055024 is a subjective opinion of poster.
Location
Newport, Rhode Island
Loss
$200
Preferred solution
Price reduction
New Reviewer

A complaint

1.0
didn't speak to anyone about what occured at one of there locations where i believe i was racially profiled

User's recommendation: dont shop at this location customer service sucks and i believe i was racially profiled.

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#1835119 Review #1835119 is a subjective opinion of poster.
Location
Providence, Rhode Island
Preferred solution
Let the company propose a solution

FALL RIVER PAWN WEST WARWICK RI STORE HAS HUGH FLOOD AND DOES NOT ALERT CUSTOMERS TO WATER DAMAGE.

1.0
Fall River pawn shop in West Warwick had a big flood last summer. There was at least 5-8 inches of water in the store and merchandise in the back was damaged a pair of vintage JBL studio monitors i had was damaged JAY the regional manager was their the day i redeemed the speakers and saw the damage. He admitted they had a flood and did not notify customers. he offered me $100 for something that was cost me $450 to replace. One sales rep told me they were giving customers back TV's that came in for pawn in a box the TV back with no box(because it was soaked from the flood. He was laughing at the fact no customer said anything and he said we got away with it. And laughed again. This is i am sure illegal but also shows what kind of pawn shop FALL RIVER PAWN IS ..... We are starting a class action suit against Fall River Pawn for damage to customer items summer of 2015 Please call 401-287-**** and leave a message.
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#893551 Review #893551 is a subjective opinion of poster.
Location
Pawtucket, Rhode Island
Reason of review
Poor customer service
Loss
$20000

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