Fall River Pawn Brokers
Fall River Pawn Brokers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fall River Pawn Brokers has a 1.0 star rating from 4 reviews; Fall River Pawn Brokers reviews indicate widespread dissatisfaction with service, billing, and handling of merchandise.
Positive Feedback
Customers note low prices as the primary benefit despite other issues.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and disorganization.
- Allegations of mishandled or damaged merchandise and inadequate responses to refunds or billing disputes.
- Reports of communication failures and unreturned calls from staff.
Key Takeaways for Future Customers
- Read Fall River Pawn Brokers reviews before visiting and confirm policies in writing.
- Document item condition and communications to support any future refund or billing claims.
- Be prepared for possible delays in customer service and follow up persistently.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fall River Pawn Brokers has a 1.0 star rating from 4 reviews; Fall River Pawn Brokers reviews indicate widespread dissatisfaction with service, billing, and handling of merchandise.
Positive Feedback
Customers note low prices as the primary benefit despite other issues.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and disorganization.
- Allegations of mishandled or damaged merchandise and inadequate responses to refunds or billing disputes.
- Reports of communication failures and unreturned calls from staff.
Key Takeaways for Future Customers
- Read Fall River Pawn Brokers reviews before visiting and confirm policies in writing.
- Document item condition and communications to support any future refund or billing claims.
- Be prepared for possible delays in customer service and follow up persistently.
Media from reviews
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Faulty product
- - PS4 Pro crashed and overheated within two weeks; replacement promised for July 1, 2022 not delivered; info given to Francisco to pass to Nicolas.
I had bought a PlayStation 4 pro June 10 @ 11:38 am not even two weeks later the thing crashed and over heats I try and speak to them and let them know now finally after showing video proof of the faulty product that your store provided they were supposed to replace it July 1, 2022 unfortunately due to circumstances it could not be delivered I have provided my information to Francisco in the Union St., New Bedford location and he said he would provide the information to his manager Nicolas as I waited all day at 4 oclock I proceeded to call for the sixth time due to no answer finally I get a hold of Nicholas who proceeds on telling me he could not get a hold of me because he did not have my information sorry for see to tell him I had given that information to your employee Francisco I would like to speak to someone about the Bad customer service skills including the disorganization they have going in that store thank you for your time
- Cheap
- Does not get back to the customer
- Terrible service
- Disorganized
Preferred solution: Full refund
User's recommendation: Bad customer service skills including the disorganization they have going in that store thank you for your time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWould not take us Currency
I had to call the police they didn't want to take us Currency when it is to take you out of any debt
Newport, Rhode Island
Complaint
Bad service sold one of my two items when in a bad accident in hospital called spoke to assistant manager she said will be held for me
Preferred solution: Price reduction
User's recommendation: Would never recommend this place to anyone
Providence, Rhode Island
A complaint
didn't speak to anyone about what occured at one of there locations where i believe i was racially profiled
Preferred solution: Let the company propose a solution
User's recommendation: dont shop at this location customer service sucks and i believe i was racially profiled
Pawtucket, Rhode Island
FALL RIVER PAWN WEST WARWICK RI STORE HAS HUGH FLOOD AND DOES NOT ALERT CUSTOMERS TO WATER DAMAGE.
- - Fall River Pawn in West Warwick flooded; 5-8 in water damaged items.
- - Manager admitted flood and no notice; class action planned; offered $100.
Fall River pawn shop in West Warwick had a big flood last summer. There was at least 5-8 inches of water in the store and merchandise in the back was damaged a pair of vintage JBL studio monitors i had was damaged JAY the regional manager was their the day i redeemed the speakers and saw the damage. He admitted they had a flood and did not notify customers. he offered me $100 for something that was cost me $450 to replace. One sales rep told me they were giving customers back TV's that came in for pawn in a box the TV back with no box(because it was soaked from the flood. He was laughing at the fact no customer said anything and he said we got away with it. And laughed again.
This is i am sure illegal but also shows what kind of pawn shop FALL RIVER PAWN IS .....
We are starting a class action suit against Fall River Pawn for damage to customer items summer of 2015
Please call 401-287-**** and leave a message.
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