No Concern For Customer Safety

I received a letter notifying me that one of the airbags in my Subaru Outback was being recalled. It's one of the ones that have been known to shoot out shrapnel and can maim or kill the occupants of the vehicle. Needless to say I am unhappy that I have been driving my family around in this unsafe vehicle for years. I contacted Fairway Subaru to ask for a loaner until the repairs can be made because of course I no longer feel safe driving this vehicle. The answer was they don't give out loaners. The person I spoke with acted like I was crazy for asking. I am completely appalled by the lack of concern for their customers safety.
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ID
#795345 Review #795345 is a subjective opinion of poster.
Location
Hazleton, Pennsylvania
Reason of review
Complete Lack of Concern for Customer Safety
Preferred solution
Let the company propose a solution

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