FairPrice
FairPrice Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FairPrice has a 2.4 star rating from 1 review and consumers are mostly dissatisfied; rating distribution shows 100% unfavorable. Reviews cite poor customer service, delivery and returns problems, and a high price level.
Positive Feedback
There are no positive comments in the provided review; product selection concerns are noted but not praised.
Negative Feedback / Risk Areas
- FairPrice reviews highlight damaged goods on delivery and unresponsive branch contact.
- FairPrice customer complaints focus on refusal to replace items and difficult returns handling.
- Customers report poor customer service and high price levels relative to expectations.
Key Takeaways for Future Customers
- Expect potential delivery damage and verify branch contact before purchase.
- Be prepared for challenging refunds or exchanges and consider price versus service.
- Document deliveries and insist on written confirmation if issues arise.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FairPrice has a 2.4 star rating from 1 review and consumers are mostly dissatisfied; rating distribution shows 100% unfavorable. Reviews cite poor customer service, delivery and returns problems, and a high price level.
Positive Feedback
There are no positive comments in the provided review; product selection concerns are noted but not praised.
Negative Feedback / Risk Areas
- FairPrice reviews highlight damaged goods on delivery and unresponsive branch contact.
- FairPrice customer complaints focus on refusal to replace items and difficult returns handling.
- Customers report poor customer service and high price levels relative to expectations.
Key Takeaways for Future Customers
- Expect potential delivery damage and verify branch contact before purchase.
- Be prepared for challenging refunds or exchanges and consider price versus service.
- Document deliveries and insist on written confirmation if issues arise.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Complaint
- - Don't buy from Southgate; service was bad.
- - Couches arrived damaged; couldn't reach branch.
- - Delivery caused multiple trips; exchange denied.
Company fixed the issue and I have been provided with apology. Full refund was received by the store
PLS DONOT BUY FROM THIS BRANCH AT SOUTHGATE. THE SERVICE IS PATHETIC.
WE PURCHASED A LOUNGE SUITE & BASE AND MATRESS FRM THIS STORE. COUCHES WERE DAMAGED UPON DELIVERY, COULD NOT GET HOLD OF BRANCH AS NUMBER DOES NOT GO THROUGH. MY HUSBAND HAD TO DRIVE ALL THE WAY THERE TO LER THEM KKOW. COUCHES WERE COLLECTED THIS MORNING, DRIVER CALLED TO SAY WAREHOUSE REFUSES TO CHANGE COUCHES.
AGAIN COULD NOT GET HOLD OF BRANCH.
HUBBY HAS TO DRIVE BACK THERE NOW. WHAT PATHETIC SERVICE I AM SO DISGUSTED!!!
FAIR PRICE
Preferred solution: Full refund
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