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Fair Harbor

Fair Harbor

www.fairharborclothing.com
What is your customer experience with Fair Harbor?

Fair Harbor Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fair Harbor has a 2.7 star rating from 4 reviews and consumers are mostly neutral. 50% would likely recommend. Reviewers value customer service and website; price level is reported as high. Recent recommendations request a physical phone number for customer service.

Key Takeaways for Future Customers

  • Fair Harbor reviews note prompt resolutions in some cases and emphasis on customer service.
  • Expect high price level and attention to website experience when shopping.

Negative Feedback / Risk Areas

  • Frequent customer complaints about returns, exchanges, and difficulty reaching support.
  • Sizing issues reported for bathing suits and delays getting barcode returns.

Positive Feedback

One reviewer reported a quick replacement and prompt resolution, indicating some responsive customer service experiences.

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Mark D Hhq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Veneta, Oregon

Error on return

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I just want Fair Harbor to send me a barcode return. I'm finding returns of an item difficult! Could you email me a barcode return, please?

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Burak Uoa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Exchange

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AI Highlights
  • Two bathing suits delivered; they are very small.
  • Exchanging for a larger size failed; stock is sold out.
  • Cannot reach the company; seeking assistance.

two bathing suits were delivered to me. They are incredibly small.

I was trying to exchange for a size but everything is sold out. I am not able to reach anyone with this company.

It is very frustrating and I spent way too much time on it. Someone please help if theyre getting these emails at fair Harbor.

User's recommendation: A physical phone number that someone can speak to a customer service representative.

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Gisella Ihd

Bathing suits are too small

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nothing has happened. I cant get through to fair Harbor to talk to someone. I just want to return the two bathing suits for an extra large.

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Fredy Vok

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where's my package

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Did receive bathing suit. They sent a new suit immediately.

Situation was resolved right away. Great customer service.

Pros:
  • Immediately resolved issue

Preferred solution: Deliver product or service ordered

User's recommendation: Recommend

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