Anonymous
map-marker Carson City, Nevada

They told me to call if I got a duplicate dolphin and that they would fix it

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They told me if I got a duplicate dolphin to let them know and they would fix it but they answered my first message then ghosted me won't respond to my messages all I want is a replacement card that's not a duplicate but they are now ignoring me

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AAthas A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They sent me a message saying I’ve won a free bracelet and then are making me pay for shipping.

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Their bracelets break way too easily. I was walking at work and all of a sudden, it just snapped and beads went everywhere.

It was very embarrassing. Pretty product, but it breaks awfully easily.

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Loss:
$10
Pros:
  • Pretty products very cool helping environment
Cons:
  • Break easily and overpriced

Preferred solution: Deliver product or service ordered

User's recommendation: Buy at you’re own risk

Resolved
Olan Hpa
map-marker Trenton, New Jersey

Resolved: Ordered 2 bracelets one bracelet was sent totally wrong bracelet

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Updated by user Dec 12, 2024

Company fixed the issue and I have been provided with apology. Recd wrong bracelet in part of my order. Fahlo said I could keep the wrong bracelet and they then shipped me the correct bracelet that I ordered.

Original review Nov 27, 2024

ordered the wander bracelet and the scout bracelet. did not receive the wander bracelet in keystone.

was sent the passage bracelet in pink instead. NOT WHAT I WANT AND WHAT WAS ORDERED.

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Jane W Xgn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gaithersburg, Maryland

Very happy with the resolution

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The shipping issue has been resolved. Received my order and the company was quick to investigate the problem.

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