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Faherty Brand

Faherty Brand

fahertybrand.com
What is your customer experience with Faherty Brand?

Faherty Brand Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Faherty Brand has 2.1 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • 100% of users would likely recommend Faherty Brand to a friend or colleague.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "No customer service. Phone # just refers you to use chat function", "Read all reviews.Pay attention to size recommendations as they vary a lot.".

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Media from reviews

Faherty Brand - No customer service resolve. No follow thru with customer service. No one...
Faherty Brand - No customer service resolve. No follow thru with customer... - Image 2Faherty Brand - Great difficulty in using rewards points and for getting a customer...Faherty Brand - Great difficulty in using rewards points and for getting a... - Image 2
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Show reviews that mention
order customer service customer service returns sale return sweater dress final sale packing slip
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Anonymous
map-marker West Roxbury, Massachusetts

No customer service resolve. No follow thru with customer service. No one to speak to when not satisfied. Worst experience ever

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Faherty Brand - No customer service resolve. No follow thru with customer service. No one...
Faherty Brand - No customer service resolve. No follow thru with customer... - Image 2

Bought a jacket and was unable to use $75. Off .

Bought jacket and tried to add later and was told cant add after purchase- why not?

Also they told me to be sure I reached 300. Total which was not given in offer.my order and Faherty letter included.

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User's recommendation: No customer service. Phone # just refers you to use chat function

Meko Lom
map-marker Newark, Ohio

Wrong size sent

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Only automated answerno access to representative! My order#SO265**** the wrong size was sent which made it impossible for me to present to my husband for his birthday!

I went to returns and it said my order has a final sale!! Okay but I did not receive what I ordered!! I need a label and packing slip to return for refund. Too late for a replacement.

Please help and email return label and packing slip. Simple!

Thank you. barbara Heid

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Tara G Nen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I realize that a sweater dress that I purchase is now not able to be returned

I tried Faherty for the first time and the Legend Sweater Dress does not fit me. I would like to return it.

At no time during the purchase process did it say this was a final sale.

Now, when I am trying to return it, it is not available for return. Order #231****.

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Preferred solution: Full refund

Marcio Dlp
map-marker Pleasanton, California

Much too complicated for customer service.

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I was given a code # for being a good customer.

I could not make it work.

Then not easy to reach someone you can talk to a

live person. Your clothes are nice my family wear then too.

I just will not order on line.

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Yeslin Hpw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Bedford, Massachusetts

Great difficulty in using rewards points and for getting a customer service response to make timely returns.

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Faherty Brand - Great difficulty in using rewards points and for getting a customer...
Faherty Brand - Great difficulty in using rewards points and for getting a... - Image 2
Contains 1 confidential file for company representatives

I have been trying for a week to get an individual to acknowledge an order I want to exchange. I have sent emails and at this time have trouble navigating the system they have.

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User's recommendation: Read all reviews.Pay attention to size recommendations as they vary a lot.

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