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Factory51

Factory51

factory51.com.au
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What is your customer experience with Factory51?

Factory51 Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Factory51 reviews show mostly negative sentiment. Recent recommendation states "Do not deal with Factor meals". Consumers report poor customer service, complaints about discounts and special offers, and that the price level of this organization is high.

Positive Feedback

No consistent positive feedback appears in the provided reviews.

Negative Feedback / Risk Areas

  • Recurring Factory51 customer complaints about failed subscription cancellations and unexpected billing.
  • Poor customer service response when resolving issues.
  • Problems with discounts and special offers and concerns over high price level.

Key Takeaways for Future Customers

  • Confirm cancellations in writing and monitor bank statements for unauthorized charges related to subscriptions or auto-ship.
  • Be prepared for limited customer service support and review billing and refund policies before membership or recurring orders.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Romulus, Michigan

This company has continually been contacted by me to cancel the subscription. Every time I call them to tell them to cancel they say they're going to do it.

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AI Highlights
  • - About $80 was withdrawn this morning.
  • - I called four times to stop billing, but they charged me.
  • - I will call the bank tomorrow to place a hold.

This morning I woke to find that they had taken 80 some odd dollars out of my bank account. I called them yet again for the fourth time and tell them I was not going to hit continue to have Factor and I told them don't Bill me cuz I'm not going to have the money.

But they did it anyway. I guess I'm going to have to call the bank tomorrow and have them put a hold on my account

User's recommendation: Do not deal with Factor meals

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