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Factory Warehouse of Floors

Factory Warehouse of Floors

www.factorywarehouseoffloors.com
What is your customer experience with Factory Warehouse of Floors?

Factory Warehouse of Floors Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.2 star rating from 1 review; consumers are mostly dissatisfied and report unfavorable experiences with installations and follow-up service.

Positive Feedback

Customers praise low price level, discounts and special offers and a diverse product selection, according to Factory Warehouse of Floors reviews.

Negative Feedback / Risk Areas

  • Repeated Factory Warehouse of Floors customer complaints about subcontracted installers and poor workmanship.
  • Problems with customer service and refusal to address issues after payment.
  • Concerns about refunds, exchange and cancellation policy and billing resolution.

Key Takeaways for Future Customers

  • Expect low prices but verify installer arrangements and get payment protections in writing.
  • Document work and confirm post-installation repair terms before paying in full.
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Lynor L
map-marker Deland, Florida

Don’t use this store...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Subcontracted installs; workers may be untrustworthy.
  • - They promise upfront but do the job quickly and sloppily, and toilet reinstall caused odor.

Don’t use this store - they subcontract all their installations and you may get some workers who aren’t the kind of people you want in your home. Furthermore, they’ll tell you everything you want to hear up front, and then actually do the job as quickly and sloppily as they can get away with.

Unfortunately, once you’ve found something wrong that they managed to hide, they won’t come back to fix it if you’ve already paid.

We hired them for a bathroom remodel. They removed our toilet to tile the bathroom floor and then didn’t reinstall it properly, so now our bathroom smelled like urine all the time.

There were several other major and minor issues as well...

When we complained they told us “no one is going to go out to fix anything without getting paid”. But we already paid for this job, so why should we have to pay again?

Loss:
$1000

Preferred solution: Let the company propose a solution

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