Factory Direct Blinds Reviews
Factory Direct Blinds Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating based on 1 customer review. Consumers are mostly neutral. Recent recommendation: Please check size.
Key Takeaways for Future Customers
- Read Factory Direct Blinds reviews and confirm exact measurements before ordering.
- Verify order details by email or written confirmation when working with customer service.
Negative Feedback / Risk Areas
- Wrong size shipped requiring reorder after customer paid in full is a recurring customer complaint.
- Miscommunication on measurements noted during phone ordering.
Positive Feedback
The customer service rep was described as very helpful.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating based on 1 customer review. Consumers are mostly neutral. Recent recommendation: Please check size.
Key Takeaways for Future Customers
- Read Factory Direct Blinds reviews and confirm exact measurements before ordering.
- Verify order details by email or written confirmation when working with customer service.
Negative Feedback / Risk Areas
- Wrong size shipped requiring reorder after customer paid in full is a recurring customer complaint.
- Miscommunication on measurements noted during phone ordering.
Positive Feedback
The customer service rep was described as very helpful.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Yakima, Washington
I received the wrong size blind. I...
- - Order: 48W x 58L; rounded to 60L.
- - The representative was not a native English speaker; the blind is too short and a 48W x 60L reorder is requested.
I received the wrong size blind.
I called the customer service rep at Select Blinds, and ordered my blind through her. She was very helpful, but NOT a native English speaker.
I quoted her 48"W x 58L". She told me I would need to order 48 x 60, as all orders are rounded to a larger number. I said fine. We concluded the order by her reading back to me the CORRECT measurements.
I know that it is easy to confuse "fifty" and "sixty" when spoken, and understand the mistake made.
Unfortunately my window blind is a foot too short, and must be reordered.
I have paid for my blind in full. I would like my blind with the correct measurements of 48W by 60"L to be reordered, and feel certain you will agree to this.
Please call me at the phone number written below.
I apologize if I sent this request to the wrong person, but couldn't find a better recipient on your list. Please forward if necessary..
My name is Deborah.
Preferred solution: Replacement blinds 48 X60
User's recommendation: Please check size
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