Factory Authorized Outlet Reviews
395
CLAIMED LOSSES
3
TOTAL REVIEWS
1
ISSUE RESOLVED
New Reviewer
Resolved: Buying item
Update by user Mar 24, 2021
I have not got my item.
Original review posted by user Mar 24, 2021
I have not got my running machine yet but they keep on saying It will come i think there lying because they said last week that it will come in 5 days but now its been 10 days and its not here Resolved
ID
Loss
$96
Preferred solution
Full refund
New Reviewer
They want me to return 2 items end they only sent me one
They don't want to refund all my money 
ID
Preferred solution
Full refund
New Reviewer
Give bad service and products
Update by user Apr 06, 2017
want it fixed
Original review posted by user Apr 06, 2017
bought a generator for xmas for my son, he used it one time in marchand it ran for one hour and makes a awful noise like it is falling apart. they will not replace or fix. they want me to pay to send it back to them and then said it cannot be sent back because it was used!! bought on ebay with paypal and getting no help. So now I am stuck with a bad product and getting nowhere with the company I got it from. would not recommend to my worse hated person. would not give such bad service with my company. I have excellent rating on ebay and will them the worse rating on ebay,
2 comments
ID
Location
Ontario, California
Product
Duromax Generators Generator
Cons
- 2 different people saying diff things
Reason of review
Damaged or defective
Loss
$299
Preferred solution
Full refund
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No a bit of help
but you bought it on ebay? did it say it was new & unused? why wouldn't you be reviewing the seller, this company has nothing to do with the sale.