Factor 75
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Factor 75 Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Factor 75 has 2.5 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Factor 75 to a friend or colleague.
- Rating Distribution
Pros: Convenient meals, Ease and accuracy of carb management, Food tastes good.
Cons: Customer service, Way too expensive, Before you can review the meals.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Factor 75 has 2.5 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Factor 75 to a friend or colleague.
- Rating Distribution
Pros: Convenient meals, Ease and accuracy of carb management, Food tastes good.
Cons: Customer service, Way too expensive, Before you can review the meals.Recent recommendations regarding this business are as follows: "Do not provide info unless you expect to get charged. Canceling does not work.", "No pore service", "Don’t delay a call if you have a problem it’ll be fixed", "Try it", "Don't order from this company. There are other companies like this with much better reviews.".
Most users ask Factor 75 for the refund as a solution to their issues.
Media from reviews
Top Factor 75 Reviews
"Love the food"
I have no complaints I highly recommend this program the food is amazing and I enjoyed the meals theyre tasty
"Deceptive & Relentless"
I ordered a plan with Factor 75 and then canceled about 1 hour later. THE AGENT DID NOT CANCEL MY ORDER. They still tried to charge me THREE TIMES. Thankfully...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Love the food
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Deceptive & Relentless
- Healthy food
- Impossible to cancel
- Charge you without your consent
Preferred solution: Cancelation
User's recommendation: Do not provide info unless you expect to get charged. Canceling does not work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Paris, Ile-De-France
Pam was AWESOME!
- Ease and accuracy of carb management
- None so far
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t delay a call if you have a problem it’ll be fixed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nasty tasting food
- Nasty food
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Plz cancel
- Good if u work alot and need fast good dinners
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worm in food
Preferred solution: I want to sue
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Deliveries
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Verified Reviewer
Don’t order any promotion for this company they’re going to charge your card over and over and over .
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
2nd Time Missing Meals with No Re-delivery!
I've loved the meals, and my husband and I meal plan around the 20 meals we order a week. But!
This is the 2nd time they have not delivered enough meals and will NOT re-deliver missing ones! The first time was 4. Inconvenient but doable. This time it was 10!!
HALF of our meals not delivered. They refunded, which is good. Whats not good? They will NOT re-deliver the missing meals.
The customer service rep on the phone told me that it was because the ingredients for those particular meals weren't available. Oh?? Sooooo, why did you not make me aware of that and allow me to choose different meals in their place?? Instead, you just deliver HALF of the 250.00 a week order, and hope for the best?
He tried to argue with me, how can they re-deliver meals that they don't have ingredients for?? I said, that's not a customer problem. Factor is a meal delivery system! You're responsible for that part if it!
I suggested passing along to higher ups *since they wouldn't let me speak with them* that they have a substitution option in the app when you select your meals.
IF this meal isn't available, THEN give me this one.
I'm going to give Factor one more chance. If this happens again, you will not have my business anymore.
This is just bad form, and when the rep tried to deflect by saying they can't re-deliver because the system is set up for one delivery a week, that's it? Dude, you can't tell me there isn't someone up the chain who can't override the system when it was Factors mistake!!
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lyons, Illinois
Website Misleading
- Convenient meals
- Way too expensive
- Poor or misleading website
- Uncooperative customer service
User's recommendation: Don't order from this company. There are other companies like this with much better reviews.
Unhappy
Preferred solution: Cancel service
User's recommendation: No pore service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unordered meals
- Convenient meals
- Tasty
- Way too expensive
Preferred solution: Full refund
Loganville, Georgia
Worm in food
User's recommendation: Nope none
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Company stole $125.80 from me.
Company fixed the issue and I have been provided with apology.
You have to put in your card information before you can see their menu. That shouldve been my first heads up. After looking at the menu, I realize I was not going to be able to eat the food because I have irritable bowel disease, and recently had bariatric surgery. Immediately I canceled the my order.
Several days later I received two chargers for a total of $125.80 from the company. I called the company to explain that I had canceled my order and did not want to receive it.
They told me I was not able to get my money back. Also, I am unsure of any other charges that will show up at a later date even though I was told I would not get any more charges.
- I feel it is a rip off and possibly even a scam
Preferred solution: Full refund
User's recommendation: There is no way I would recommend this company to anyone!
Lebanon, Ohio
Just want to cancel my subscription
User's recommendation: Try it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Batavia, Illinois
AWFUL CUSTOMER SERVICE
I canceled my subscription in 22. All of a sudden I get a charge and am delivered 10 boxes of food I would never eat or would order.
I have been trying to reach someone for 4 days. Called and spoke to 2 men who actually could not understand what happened or what I was saying, and I don't think were from the company. One even said he was going to refund and then nothing. I have asked for someone to contact me.
NOONE. I had factor for a year or so and their customer service was good. This is not the same.
I am a NONOn75-year-old senior and can't afford this type of service and be sent food I would never eat. All I want is a REFUND
- No customer service
Preferred solution: Full refund
Very bad service
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Yes I agree. That's what they tried to do to me!