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Facilitron

Facilitron

facilitron.com
What is your customer experience with Facilitron?

Facilitron Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Facilitron has a 2.4 star rating based on 1 customer review and consumers are mostly dissatisfied.

Positive Feedback

Reviewers value the diversity of products or services and the website design which helps find rentable buildings and event spaces.

Negative Feedback / Risk Areas

  • Slow, abysmal communication and poor customer service.
  • Recurring Facilitron customer complaints about nonrefundable fees and unclear billing.
  • Privacy and data security concerns, including exposed applicant details.
  • High price level and calendar availability not updated promptly.

Key Takeaways for Future Customers

  • Read Facilitron reviews and check terms before applying.
  • Expect slow responses and watch fees, refunds, and billing practices closely.
  • Verify privacy safeguards and confirm availability directly when possible.
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Verified Reviewer

Tired of being scammed over and over

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AI Highlights
  • Search and book rental spaces.
  • Fees apply to apps and spaces are unavailable.
  • Privacy is weak; refunds aren’t guaranteed; credits may be kept.
Contains 1 confidential file for company representatives

This company allows people to find out which buildings are available for rent and book them.

Their application process is not simple, response to applications is slow and there are a lot of service, application, processing "fees" that don't see justified.

Even when a place is actually unavailable, but they will take an application fee or a service fee anyway, since they don't update their calendar promptly, which will not be refundable.

It is easy to see other people's bookings and details, so privacy is iffy. Till recently even Credit Card information was insecure and patrons could see the CC details of others who were applying for renting.

If a change in the booking is made, they keep the extra amount as "credits" to be applied for future bookings.

This site is a rip off that preys on people trying to find halls, theaters and large spaces for events and performances, who are already stressed with preparations for the events and expenses involved and don't have time to follow up on details of their payments and refunds.

This company works on the principle of taking a little bit extra from a lot of people soon adds up.

I have noticed this is a trend in California.

There is this impression that in the Bay Area people are rolling in it, so it is alright to skim a little here and there, and it won't be noticed.

It seems to be a sense of entitlement, it is alright to help ourselves to other people's money simply because it appears they seem to have it. It has to stop.

User's recommendation: What your money -- their communication is abysmal, taking to the party you are renting from is only via "comments" on the application, and response is slow and painful. Meanwhile your stress is increasing and any "changes" to your application results in non-refundable fees or money they keep for themselves as "credits for future use".

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