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Face It Studios Customer Care Review from Media, Pennsylvania

I booked this company for my rehearsal dinner in June 2016. I received an agreement for the service through e-mail from Jared. The night of the event, Jared was a no show. My sister called him and left him a voicemail that night asking where he was. A few weeks later I emailed the company asking why no one showed up. No one ever called us or emailed us back to provide an explanation of why they were a NO SHOW. I think it's very unprofessional to not even provide an explanation after not showing up. They were suppose to be our favors to our guests that night. Very disappointing...
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ID
#894552 Review #894552 is a subjective opinion of poster.
Location
Media, Pennsylvania
Service
Face It Studios Customer Care
Reason of review
Poor customer service

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