Face It Studios Customer Care Review from Media, Pennsylvania
I booked this company for my rehearsal dinner in June 2016. I received an agreement for the service through e-mail from Jared. The night of the event, Jared was a no show. My sister called him and left him a voicemail that night asking where he was. A few weeks later I emailed the company asking why no one showed up. No one ever called us or emailed us back to provide an explanation of why they were a NO SHOW. I think it's very unprofessional to not even provide an explanation after not showing up. They were suppose to be our favors to our guests that night. Very disappointing...
Face It Studios Customer Care
Reason of review
Poor customer service
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