Fabulous Sauna Repair
Fabulous Sauna Repair Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fabulous Sauna Repair has a 1.0 star rating from 1 review and overwhelmingly negative sentiment; consumers report poor customer service and high prices and warn others in their Fabulous Sauna Repair reviews.
Positive Feedback
No reliable positives reported; one customer received a returned unit but still described it as nonfunctional.
Negative Feedback / Risk Areas
- Customers describe Fabulous Sauna Repair customer complaints about money taken and parts not returned.
- Repeated poor communication and long repair timelines.
- High price level with no guarantee of refund or working repair.
Key Takeaways for Future Customers
- Expect to verify billing, refunds, and warranty policies before sending parts.
- Consider contacting manufacturer repair or buying replacement parts instead of using this repair service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fabulous Sauna Repair has a 1.0 star rating from 1 review and overwhelmingly negative sentiment; consumers report poor customer service and high prices and warn others in their Fabulous Sauna Repair reviews.
Positive Feedback
No reliable positives reported; one customer received a returned unit but still described it as nonfunctional.
Negative Feedback / Risk Areas
- Customers describe Fabulous Sauna Repair customer complaints about money taken and parts not returned.
- Repeated poor communication and long repair timelines.
- High price level with no guarantee of refund or working repair.
Key Takeaways for Future Customers
- Expect to verify billing, refunds, and warranty policies before sending parts.
- Consider contacting manufacturer repair or buying replacement parts instead of using this repair service.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer
Bryan Pape Scammer
Bryan took my money and my parts! He is scamming anyone who does business with him.
- All
Preferred solution: Bryan goes to jail for fraud
User's recommendation: DO NOT DO BUSINESS WITH THIS CRIMINAL!
Like many others, I have been cheated by this company
- - Paid $390 for sauna control panel repair, promised in 4 weeks.
- - No contact after 4 weeks; sauna needs panel ($3,000); pursuing legal remedies.
I sent the control panel for my sauna to this company. I paid the 390 and was told it would be repaired in 4 weeks.
After 4 weeks I called but was not able to speak directly to anyone, I was able to chat with Bryan Pape and he assured me it would repaired and returned to me the following week; that did not happen.
I have been unable to contact him and it is abundantly clear I have been scammed. In addition to losing the the $390, I am left with a sauna that cannot be repaired without the control panel ($3000)
I will be pursuing legal remedies
I checked reviews of the company and many others have had the same experience with this company.
Preferred solution: Deliver product or service ordered
User's recommendation: Do not do business with this company. You will lose your money
Terrible Sauna Repair - www.fabuloussaunarepair.com
- - Company under 2 months old; Bryan Pape unstable.
- - Sent Healthmate power box for $400; waited weeks; box returned dead.
I should have known better. Company is less than 2 months old and the owner Bryan Pape is unstable.
I contacted Fabulous Sauna Repair because I saw them on google advertising (first mistake). Spoke with Bryan about my Healthmate power box and decided to send it in for a $400 repair. Stupid me! I could have avoided this entire mess and purchased a brand new box from Healthmate for $500 with a brand new controller.
After 4 weeks of waiting I called to inquire about my parts. No answer. Called again and again for 3 days strait. Finally Bryan picked up.
He said he was having issues with the repair. Fast forward to 6 weeks and I finally received my healthmate box back. Took me 2 hours to re-install it and turned it on. Poof is what I heard.
Sauna won't turn on and the power box is still dead. Called Bryan and he said send it back. So I can spend another $20 on shipping and wait another 6 weeks to have a broken sauna? No thank you.
I disputed the charge and did what I should have done in the beginning, purchased a brand new box and controller from Healthmate. If you want to go through a disaster like I did go ahead and send your parts to Fabulous Sauna Repair.
If you want a working sauna like what I have now and you own a healthmate call healthmate direct and get a new box. You have been warned.
- Being ripped off
Preferred solution: stop repairing saunas
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