Sally L Lmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Loved our new covers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We ordered from Fab Outdoor Fabrics five years ago and the covers are still as good as new. We're just about to order some more for our new home. Can't recommend enough.
View full review
Emmaleigh Xhj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sydney, New South Wales

Terrible experience, don't purchase from Fab Outdoors!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Fab Outdoor Fabrics - Terrible experience, don't purchase from Fab Outdoors!
We experienced the worst customer service ever and ended up out of pocket from their mistake. We ordered fabric from Anita to be sent directly to our upholsterer and they sent the wrong fabric. Despite admitting their mistake, they refused the return and we ended up with the wrong fabric. Horrible to deal with, we are now out of pocket and back to square one. NEVER purchase from this company. The previous review here was correct.
View full review

Preferred solution: Not to have others ripped off like we were

1 comment
Saw Vgh

The customer, Zoe Dent, was unreasonable and obviously expected to keep the covers and receive a full refund for the fabric. The covers had clearly been used - they had leaf litter and dirt all over them - so we couldn't resell them. We refunded the fabric to below cost and she kept the covers.

map-marker Melbourne, Victoria

*** and ignorant at Fab Outdoor Fabrics

Anita Vasey and the people at Fab Outdoor Fabrics Australia are hopeless. Not only do they want to charge more for a fabric that doesn't even come in one length, they can't even ready a simple email properly. This has resulted in fabric that I needed being refunded even though I still wanted it, as clearly stated in my ema to them. The *** saleswoman Anita has absolutely no idea about customers, service or business at all. They did not listen to me at all, hence I was very outraged. And to top it off they won't take any orders from me in future. They have since been appalling in their behaviour and I would suggest that nobody ever use them. Ever!
View full review

.....Still waiting to be taken down


This is anonymous again, this statement isn't true and is being taken down.

View more comments (1)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article