F45 Training
F45 Training Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
F45 Training has a 1.5 star rating from 1 review and consumers are mostly dissatisfied, citing billing and customer service issues and a high price level.
Positive Feedback
No clear positive feedback appears in the posted F45 Training reviews; one reviewer noted prior attendance at other locations but expressed disappointment.
Negative Feedback / Risk Areas
- Customers report unresolved billing disputes and difficulty obtaining a refund after charges.
- Membership cancellation problems with studios that continue charging despite requests.
- Franchise/vendor payment failures and poor vendor communication reported.
- Disputes over advertised class purchases not honored by locations.
Key Takeaways for Future Customers
- Check F45 Training reviews and ask for written receipts; get paid upfront or insist on clear terms to avoid credit risk.
- Confirm membership cancellation procedures and keep proof when requesting refunds or disputing billing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
F45 Training has a 1.5 star rating from 1 review and consumers are mostly dissatisfied, citing billing and customer service issues and a high price level.
Positive Feedback
No clear positive feedback appears in the posted F45 Training reviews; one reviewer noted prior attendance at other locations but expressed disappointment.
Negative Feedback / Risk Areas
- Customers report unresolved billing disputes and difficulty obtaining a refund after charges.
- Membership cancellation problems with studios that continue charging despite requests.
- Franchise/vendor payment failures and poor vendor communication reported.
- Disputes over advertised class purchases not honored by locations.
Key Takeaways for Future Customers
- Check F45 Training reviews and ask for written receipts; get paid upfront or insist on clear terms to avoid credit risk.
- Confirm membership cancellation procedures and keep proof when requesting refunds or disputing billing.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
False sale, I have a receipt, location is not honoring this purchase
- - Purchased a 3-class for $30 pack at St. Petersburg, FL.
- - Owner blocked more signups without a local address; receipt shows 3 classes.
Hello,
I purchased a 3 class for $30 pack at the location in St. Petersburg, Florida, USA.
I went in for my first class. I tried to sign up for more the next day, and the owner told me I cant because I didnt list a local address.
I provided the owner my local address after this convo. I showed them my receipt that shows a purchase of 3 classes for $30.
They are saying one class is $30 so Im only getting one class for that price because I didnt list a local address.
How can they do this when I have a receipt of what I purchased?
Ive been to other F45, and this is incredibly disappointing.
Can you help? Thanks!
Preferred solution: Full refund
Fort Lauderdale, Florida
Complaint for Palm Beach Gardens Florida Branch
- - Palm Beach Gardens F45 hired them to clean, then skipped payments.
- - Franchise was sold; the new owner won't take responsibility; get paid monthly.
Beware, the F45 branch in Palm Beach Gardens hired us to clean their gym, skipped payments, disappeared, and then sold their franchise. Of course the NEW owner takes no responsibility.
If you do business with these small franchises, GET PAID monthly!
We have tried to track down the prior owner and then new owner will not share their info...you have to wonder why! Poor business practices of sticking it to their vendors.
User's recommendation: Avoid giving them open credit and get paid upfront like they do you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Billing and membership
- - They want cancellation paperwork emailed.
- - They haven't received it and are still being charged.
- - They want a refund for the 3/12/24 overdraft.
Company fixed the issue and I have been provided with apology.
I keep contacting my studio and asking to cancel my membership. I have no money and i don't live near the studio anymore to go in and sign paperwork.
I work two jobs and 80 hours a week to support my family and can't afford this membership anymore. They won't send me paperwork via email to cancel and keep charging me.
I haven't been there in months and still getting charged. Please have them email me cancelation paperwork and refund the charge on 3/12/24 that over drafted me.
Preferred solution: Full refund
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