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EZvacuum

EZvacuum

www.ezvacuum.com
What is your customer experience with EZvacuum?

EZvacuum Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

EZvacuum has a 1.9 star rating from 5 reviews with mostly dissatisfied customers, an 80% unfavorable vs 20% positive distribution. Reviews cite high price levels, billing and customer service problems, wrong parts sent, and refusals to issue refunds despite quick shipping.

Key Takeaways for Future Customers

  • Check EZvacuum reviews before ordering and expect potential delays in responses.
  • Document orders and payments to dispute billing or refund issues.

Negative Feedback / Risk Areas

  • Frequent EZvacuum customer complaints about wrong merchandise and parts that do not fit.
  • Billing and refunds are problematic, with poor customer service response.

Positive Feedback

Customers note quick delivery and available stock as the main positive points.

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Media from reviews

EZvacuum - Will not refund wrong parts
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Show reviews that mention
replacement people email top order request vacuum belt belts photo
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John F Qit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manassas, Virginia

Will not refund wrong parts

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AI Highlights
  • - Ordered 2 Eureka E0205 belts; the belts sent don't match and are too small.
  • - Refund request denied by Noah; told to stretch belts.
EZvacuum - Will not refund wrong parts

Never order anything from EZVacuum.com - if I could give them negative stars, I would. I ordered 2 Eureka E0205 replacement belts for our vacuum.

Our worn-out Eureka belt is at the top in this photo, the two belts they sent below. Those belts don't even match each other & both are too small to fit.

When I requested a refund, Noah replied denying my request & said I just needed to stretch the belts. I've replaced belts before, I know they have to be stretched, but these are simply too small.

Loss:
$9
Pros:
  • Zip
Cons:
  • No refund for wrong parts

Preferred solution: Full refund

User's recommendation: Avoid EZVavuum.com like the plague

View full review
Suzzanne Law

Because you people will not respond by email

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Bought a product from them they shipped the wrong product. Said product was returned. I have neither received a replacement product or been reimbursed.

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Billy S Cwn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Double Springs, Alabama

We have never received our order, and it’s a run around trying to get in touch with them.

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AI Highlights
  • - Order not received after three weeks.
  • - Calls fail and emails go unanswered.
  • - Chat asks for credit card info to charge $1 for order status.
Contains 1 confidential file for company representatives

We never have received our order, and it has been three weeks since the order was placed. I call the number that on their website, but it always says cannot take your call, to email them. Then you email them, and they never responded, then they want to chat but wants you to give them your credit card info where they can charge you a $1 to find out about your order.

Loss:
$23
Cons:
  • All

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t use

View full review
Terry C Ybp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About an order 26675****

AI Highlights
  • - Email notes extra shipping charge of $26.89.
  • - Paid on 26/03/2024 via PayPal; overpaid; hoping for a credit; ID 3C988823VP172****.

Hi I have received this email back from them after you contact them to say We emailed to inform you that additional shipping charges will apply to this order of $26.89 witch I have paid on the 26 /03/2024and i paid through PayPal i over paid them but hopefully they will give me a credit .I would like to thank you for your help with this for me kind Regards Terry

P/S My last Transactions ID 3C988823VP172****

User's recommendation: Yes I will recommend to future customers as they've go good stock

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Anonymous
map-marker Cut Off, Louisiana

Filters dont fit

The filters you sent me dont fit my vacuum . They are to big the filters I need measure. 5x6 inches please call me at 885.258.0997

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Lynne P Crc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Checking on my order placed 9/18/23

I ordered 2 D4 clips with springs on 9/18/23. Wondering when I will receive my order.

Thanks

Lyn e Polk

User's recommendation: Ok. Just checking on my order.

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Bob H Mbe

Filters do not fit shop vac

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Filter does not fit the craftsman shop vac 9 gallon. The order number is 26671****.

I would like to return this order for credit

Bob Harnish 802-779-****.

Pros:
  • Quick delivery

Preferred solution: Full refund

View full review
Garvis Vkg

Wrong merchandise

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I order 3 belts for Riccar supralite and the size for the belts is wrong. Oiooiiiuy u yyhhhfdf c h hj jjghjgjj

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