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Ezlocal

Ezlocal Reviews

ezlocal.com
What is your customer experience with Ezlocal?

Ezlocal Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Ezlocal has a 2.0 star rating from 9 reviews. Consumers are mostly dissatisfied, citing reliability problems, refund and cancellation issues, and a high price level.

Key Takeaways for Future Customers

  • Read Ezlocal reviews carefully and expect recurring customer complaints about contracts and service delivery.
  • Watch billing and subscription practices; several reports describe continued charges after cancellation.
  • Some representatives get praise for helpful support and building an okay website.

Negative Feedback / Risk Areas

  • Deceptive sales tactics and high pressure sales.
  • Contracts that are hard to cancel, billing disputes, and alleged unauthorized withdrawals.
  • Wrong or false listings and poor follow-up on fixes.

Positive Feedback

Occasional positive reps noted for helpful service and at least one reviewer plans to remain a customer.

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Waunetta Nvd

They are not honest

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They went to Google and claim that they own my business. Do not trust this people . I will take them to court next time

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Loreal Pwy

Cancel service

Going out of business. Do not need this service any more. November will be the payment authorized for last payment

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Leslie G Syj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update phone number

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The gentleman who helped me was amazing!!! He went above and beyond to assist me. I was so grateful for how easy he made everything for me.

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1 comment
Guest

Good to know there good people still

Steven H Yiw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Speak to Brandon The Specialist helping me is totally awesome helps me every time a representative

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I called easy local and as usual Awesome customer service Brandon representative helps me out every time

User's recommendation: I plan to be a customer for a long time

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Meg L Upe

Wrong listing

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AI Highlights
  • - False listing uses our business name and address with wrong phone and email.
  • - We asked multiple times to fix it but it wasn't updated.

Ive written several times as they allowed someone to create a FALSE listing of my business- using my business name and address with incorrect phone and email. Ive asked multiple times for them to fix and never have!

Why did they allow someone to hijack my business!! We have the correct listing so there is no way for us to delete the wrong one.

Preferred solution: Remove the wrong listing

User's recommendation: Poor customer service

View full review
malachi h Bzy

Scammy company- Has polish, will talk the talk, but doesn't deliver

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AI Highlights
  • - They promised growth after speaking with a rep.
  • - After 8+ months and $250/mo, we had no results.
  • - Social media produced 0 followers or likes.

Signed on with them after talking to a fellow who assured me that their service would help us grow. 8+ months later of $250/mo of our budget that could've gone anywhere else, and we have nothing to show other than their admittedly decent website.

Other than that, their social media side has netted 0 followers or likes. I spoke with them multiple times about this and their response was that WE weren't doing enough. Not at all what I was told over the phone.

Stay away, do your research for a better company. This is just one of the many advertisement companies that talk a nice game, and but can't deliver.

Loss:
$3000
Pros:
  • Built ok webstie
Cons:
  • Managment makes empty promises
  • Did not deliver any customers
  • Deceptive practices

User's recommendation: Stay away, find another company

View full review
Anonymous

DONT waste your TIme

High pressure sales . Terrible customer service . Waste of money and time then it took forever to get my website back in my name.

Reason of review:
Poor customer service
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Anonymous

Lied to

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AI Highlights
  • - Ezlocal contacted me for Starbucks meeting.
  • - Angie and Emily promised many things.
  • - Patricia lied to me.
  • - They claim they can rank you #1 on Google.

Ezlocal contacted me for a meeting at starbucks and i was promised many promises by angie and emily. Patricia also lied to me. Do not believe these scam artist when they say they can rank you #1 on google.

Reason of review:
Poor customer service
View full review
Alan W Kvy
map-marker Lombard, Illinois

They lie and steal your money

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AI Highlights
  • - Ended service two months ago and alleges ongoing unauthorized withdrawals from their bank account.
  • - Describes EZ Local as dishonest.

I Joined EZ local last year and called in to end our business relationship to their company two months ago. I talked to one of the executives and they told me it was OK they are still continuing to go into my bank account and steal my money.

They seem to be very dishonest. Do not let them take money out of your bank account .

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Anonymous

Manager still there

Patricia Calhoun is still the manager despite sabotaging deals and being a con artist

Reason of review:
Poor customer service
View full review
ClaytonNC H

EZ Local SCAM

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AI Highlights
  • - EZ Local traps customers in an exitless contract.
  • - Small businesses pay for services that don't help them get noticed online.

I had this experience with EZ Local and wish I could seriously do something to keep them from scamming other consumers out of their money. Isn't there something we can do about companies like this?

Small companies like mine want to believe there might really be someone that wants to help us get noticed on the Internet, but all we do is get scammed every time we turn around.

The bad thing with EZ local and such companies is they stick you in a supposed "contract" you cant get out of. Now that you're in this contract you're paying for something that isn't helping you at all!

Loss:
$1800
Cons:
  • Deceptive practices
  • Honesty of their employees
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

View full review
Anonymous

This company is a scam and steals your website.

AI Highlights
  • - Paid $130 monthly with no SEO gains.
  • - They changed site hours and demanded more money.
  • - They claimed $1500 back owed and would not release the site.

I've payed $130 monthly for absolutely no increase in web seo. They changed the hours on my website and when asked to do something else wanted more money.

After telling them I am quitting they said I still back owed $1500 and they would not release my website and it would be better to pay it off. This company reps just wanted to make a commission with getting a sale. If you need a new website I have a great person who will redo the whole thing for you for $350.

Just PM me. Its a shame that companies like this still exist.

Reason of review:
Poor customer service
View full review
Lesa Qfh

EZLocal is a fraudulent scam that lies to sell it's crap product

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AI Highlights
  • - EZLocal calls claim they find local SEO problems to fix.
  • - The reviewer says they are top-rated and that competitors post fake reviews.

These worthless sacks call around 2-3 times a week claiming that they found problems with my local SEO and they know how to fix it.

Only one problem, I am the top rated SEO technician in the Lombard area. Unlike them, my clients write real reviews instead of the fake ones these pieces of dung write for themselves on spoof accounts (heads up, if you have 100 positive reviews and they all only have one review for your own business, it's a dead giveaway that you are FOS EZLocal).

Worse, then these scamming pieces of crap call my clients, who are themselves ranking #1 n the local searches and try to tell them that what makes them rank so high is poorly managed. I have advised my clients in Westmont and Downers Grove to sue them since they are misrepresenting their services with fraudulent sales tactics.

More information available here

http://www.ripoffreport.com/r/ezlocalcom/Oakbrook-Terrace-Illinois-60181/ezlocalcom-ezlocalcom-AGREE-WITH-REPORT-FILED-0311****-Oakbrook-Terrace-Illinois-854863

and here

http://www.complaintsboard.com/complaints/ezlocal-over-promise-and-under-deliver-c633791.html

Pros:
  • Idea of them falling from a cliff
Reason of review:
Not as described/ advertised
View full review
2 comments
Guest

completely agree with you. they did the same to me

ClaytonNC H

EZ Local needs to be REMOVED FROM BUSINESS!

View more comments (1)
Anonymous
map-marker New Orleans, Louisiana

Only cares about the money - no help

AI Highlights
  • - Over a year, EZLocal produced no local ranking improvement.
  • - Matt B gave little help or follow-up.
  • - Payment issues drew attention but no guidance.

I have been with EZLocal for over a year now. No improvements to local Google ranking, repeated calls to rep "Matt B" BEGGING for help/improvement for my time-sensitive, seasonal business was met with shrugs and outright disinterest.

Only after I switched credit cards and there was payment processing issues did I all the sudden get a lot of attention -- multiple emails/calls regarding the matter but NO FOLLOW UP when I was literally begging for them to do something to increase my ranking or at least give me suggestions.

Paid for over a year and my ranking went nowhere, although the lack of care for my business or its success was by far the most astoundingly frustrating part of working with EZLocal. Would not recommmend -- they don't get the job done, don't seem interested in a business' success and only care about the money.

Reason of review:
Poor customer service
View full review
Brandom Ihg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have been lied to by their salespeople and have taken money with no product

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AI Highlights
  • - EZ Local promised a website but delivered poorly.
  • - Patricia claimed the site was not smartphone ready; tester said it was mobile friendly.

I have been bamboozled by this low life unscrupulous company that promises the world and delivers nothing useful. I paid them for a website and I got a website alright, someting a 12 year old could have designed better.

I could tell by looking at it that they spent no real time on it. A lady named Patricia lied to me and said my current site was not smart phone ready. I thought my website was so I called my current webmaster and they said all of there websites are smart phone friendly. That is why I went with EZ Local and then when I called back EZ Local and talked to a non salesperson I was told after they tested my current website that it was indeed smart phone friendly.

The sales lady Patricia lied and now I will post about a hundred more places on the internet about this. Corporate if you want me to stop posting get a hold of me and credit me back and I will not have any further reason to continue. They will say anything to get you to sign, EVEN LIE! The most important parts of the website were not there.

This company is a big lieing ripoff disaster-STAY AWAY OR GET WHAT I HAD HAPPEN TO ME.

Loss:
$297
Pros:
  • Representative
Cons:
  • Deceptive practices by patricia
  • Sales lady patricia lied
  • Company hires deceptive sales
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

View full review

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