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EZKonnect

EZKonnect

www.ezkonnect.com
What is your customer experience with EZKonnect?

EZKonnect Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

EZKonnect has a 1.4 star rating from 1 review with consumers mostly dissatisfied; rating distribution is 100% unfavorable and recent recommendation is "Not sure now". Reviewers value diversity of products and discounts but report issues with website and billing practices; price level reported as medium.

Key Takeaways for Future Customers

  • Check EZKonnect reviews and recent feedback before subscribing to any plan.
  • Expect medium price levels and look for available discounts or service options.

Negative Feedback / Risk Areas

  • Multiple reports of delayed SIM activation and unresolved refund requests.
  • Frequent EZKonnect customer complaints about billing irregularities and poor customer service response.

Positive Feedback

Customers note a variety of products and occasional discounts, though satisfaction is low overall.

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Atulkumar P Yto

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My two SIM card not activated with plans

Contains 2 confidential files for company representatives

I am Atulkumar Patel

347609****

I am waiting for last week for my two sim activation with plan please help

Loss:
$29

Preferred solution: Full refund

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Anonymous
map-marker Fredericksburg, Virginia

Refund money put on a service plan

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ended up not being able to use and your company said it would be refunded in 5 to 7 business days it's been well past that and my money still hasn't been refunded

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Anonymous

Refund money put on a service plan

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AI Highlights
  • - A stolen phone delayed getting a second SIM card and service with Straight Talk.
  • - Refund for the unusable plan was said to take 5-7 business days.

I did get ahold of someone finally and it's ok I guess just my women was going to try you guys as a service provider but then her phone got stolen before they could get a second sim card to us and if it worked put I was going to leave straight talk after being with them for 10 years so we where both with the same company but they said it would be 5 to 7 business days before they would be able to refund the money for the plan I paid for that couldn't get to work with the new SIM card they had sent but now I'm not sure what we are going to do yet cause it didn't take 5 to 7 business days to take the money off my debit card but it is going to be that long to put it back on and I think that's kind of ridiculouos

User's recommendation: Not sure now

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Resolved
Colen Own

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Do Not Trust this company

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AI Highlights
  • - A $116.67 charge on Nov 2 in the early morning was reported as fraud.
  • - The business did not ask for information and told me to contact the bank.
Updated by user Dec 22, 2018

The company returned the funds.

Updated by user Dec 22, 2018

This company absolutely refused to assist me with my complaint. They didn't ask questions like when the charges were made, what form of payment was used or how much was charged. Their answer to my complaints were "ask your bank for help."This company showed no interest at all in finding the culprits of the crime.

Original review Nov 21, 2018

On November the 2nd in the wee hours of the morning someone charge $116.67 with this so called business. When I contact the business to tell them that I am a victim of fraud they did not ask me for any information like what day, what time, NOTHING!

They told me to contact the bank, end of story. When I contacted them again I said that they could look up the information by the day, time and amount they said to contact the bank. The bank's name is US Direct Express.

The business owner name is Arun Kumar Upadhyay and he resides in Bordentown, NJ. His telephone # is 609447-****.

Loss:
$123
Cons:
  • Poor service
Reason of review:
Poor customer service

Preferred solution: Full refund

View full review

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