Melinda R Ztv

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Verified Reviewer

I believe I'm being scammed by someone using your company and need to confirm

Can someone please call me from your company to go over my information my number is 305******** I am getting a call that I am being sent to court by your company and you guys are suing me for the amount of $8000 for a loan that was under $200 and that I have to pay otherwise you are going to garnish my wages or put a lien on my vehicle but I have called cashing at USA and Im in good standing with them. I had one loan in 2018 and can reapply if I wanted as per them and as per the documentation I have received an email from them, I am getting a call saying that you guys are suing me. If you could please call me back I have never received anything from you guys.
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Preferred solution: I need to confirm that I don’t have a debt with you guys as I know I don’t but I need to hear from you guys that you guys understand that as well as I am being told that I owe you guys $8000

Laurie H Dsg

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Verified Reviewer

Got a call about an alleged debt

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Ezcorp - Got a call about an alleged debt
This message was left on my daughters phone for me. It's a number that has never been associated with me and is only on record with my employer as an emergency contact. Seems this happened in 2012 and I owe over 1K in fees and interest. I never took out a loan and when I told him that being as it happened in 2012 the 7 years has passed and if in face EZ Corp sold any of my information without my permission, which they did because I never took out a loan, then they broke the law. I asked who I could speak to, and he immediately said it was private information that he could not provide. Furthermore, I said I'd look it up and call myself to report this phone call. He said he'd note my refusal to pay and send officers and an agent on behalf of EZ Corp to my home to serve me? Then he claimed he was only an arbitrary agent and had no information he could give me, but he'd place me on hold to ask the courts and judge? I know that was a lie, I let him do it. He came back saying he could take a payment and set up a plan on behalf of EZ Corp or he would submit my no compliance and have me served and arrested at home on behalf of EZ Corp. I asked for a copy of the recorded call and he said it was private? At this point I told him it was fine because I was recording the call would submit it to my attorney and local law enforcement along with his number for further investigation.
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Preferred solution: Apology

User's recommendation: Tell them you're recording the call. Tell them you want any information they have on letterhead by email and certified mail. Ask for the callers ID and what court they're affiliated with along with a number to contact them at a long with the name of the clerk assisting them via the courthouse. Let them know this is all public information and can be looked up if they refuse to provide it and find out when the loan was taken out. After 7 years it should be dropped and if it's sold then it was done illegally as your signature and consent is needed. is needed

Resolved
Ahmon Ipr

Resolved: Potential scam

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Ezcorp - Potential scam
Updated by user Feb 21, 2024

Company fixed the issue and I have been provided with apology.

Original review Feb 21, 2024
If anyone from beacon recovery group LLC which is not even accredited by the BBB calls and says you owe a payday loan from 2013. It's a scam! EZCORP told me they get 150 calls a weeks about this issue. Do not fall for it. Do not sign the legal biding contact saying you will make monthly payments for a year. It's a scam!!! Call EZ Corp report it and then call your law enforcement agency
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Pros:
  • Ezcorp is easy to reach and helpful

User's recommendation: Don't fall for scams

Tandra D Lzk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Rude threatening messages from employee

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Ezcorp - Rude threatening messages from employee
Ezcorp - Rude threatening messages from employee - Image 2
Ezcorp - Rude threatening messages from employee - Image 3
Ezcorp - Rude threatening messages from employee - Image 4
I initiated a laptop rental from the West Valley branch of EZ Rent-to-Own. The initial laptop experienced severe overheating issues without any prior warning, resulting in discomfort and necessitating an exchange. Unfortunately, the subsequent laptop had a persistent pop-up issue since its acquisition, despite my attempts to seek assistance from the branch manager, which went unanswered. Due to personal circumstances, notably being homeless, I have been unable to return to the West Valley branch. Consequently, I have been subjected to multiple consecutive spam calls, despite my requests to avoid early morning calls due to my work schedule. Regrettably, my attempt to address these issues was met with an unprofessional and, in my opinion, threatening response from the manager. No customer should endure such treatment regardless of the situation. I strongly believe that the manager's conduct warrants attention, and I respectfully request appropriate action be taken. Although I will not seek further rental services after this experience, I hope that steps are taken to prevent others from encountering similar treatment in the future
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Cons:
  • Disrespectful employees

Preferred solution: Both an apology and punishment for the management that treated me like so.

User's recommendation: Don’t bother, you would have better luck elsewhere. I’d try used before I ever ent back

Resolved
Isaac W Ote

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Verified Reviewer

Resolved: Fraudulent Loan Scam

Updated by user Nov 17, 2023

They verified I’d never been a customer for them or any of their subsidiaries like I’d suspected. 150% sure the ‘company’ that had been contacting me for payment is a scam.

Original review Nov 17, 2023
Ive got a call from what I am 99.99999% sure is a scam. They said I got a loan from you all I never paid back, but I never have. They wouldnt give me any information about when I supposedly got the debt and sent me what Im positive is a phony debt verification letter that has no info about how to dispute it or anything, no loan origination date, only a city and state I lived in, etc. The 'company' said they are IRC Services LLC, but the letter also says just IRC LLC. Neither one comes up in an internet search other than for scams. The original account number they gave me is 3923****. Can you tell me if that was ever even a real account? Like I said, Im positive this is a scam, and even if it was real, the fake loan wouldve been more than 12 years ago and is outside the statute of limitations. Funnier because they said I'll be charged with a class e felony for fraud, even though that has a shorter statute of limitations thats well past. If you could tell me if this was ever even an account though, Id greatly appreciate it. I can give you all the info I have on this fake debt collection company as well. Thank you!
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Preferred solution: Verification if the account number was ever even a real account number like I suspect it wasnt

User's recommendation: If someone from IRC services calls you, its a scam. Never heard of EZCorp EZ Money in my life

Sequoia Hrt
map-marker Dallas, Texas

Complain on employee the guy said to me where did u steal that from .Rude he said that to me from across the room.

Just like I said employee was smart mouth in from of customer across the room He said where did you steal that item from .I was never so humiliated .this employee is a man but dress like a women.i have nothing against gay people but that was un call to talk to me like that I don't even know him. Employee long braded red hair eyelashes fake long nails and makeup dressed like a woman .I don't know his name the manager was very nice and polite.just ignored him and went on treated me ike a professional manager should .Thank you LatonsHudgins
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Resolved
Maria B Pcf

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Verified Reviewer

Resolved: Collection calls

Updated by user Nov 16, 2023

Company fixed the issue and I have been provided with apology. They confirm that I do not owe them any money and they do not know who the so called collection agency is calling me

Original review Nov 09, 2023
I am getting collection calls from Aquarium asset management about a loan I supposedly took out with you in 2015. I never did business with your company
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Preferred solution: Stop collection calls and threats of bringing me to court

User's recommendation: Called ez corp And they said I was never a customer To report this with the federal trade commission

Janine or Rodney B

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

Collection call

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Weve been receiving calls from AFS ASSOCIATES saying we have a payday loan from EX CORP/EZ MONEY from 2013 that has been sent for collections. I was able to verify that we do not, and never have had one. Thank you so much for helping me
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Anonymous
map-marker Cheswick, Pennsylvania

Reporting scammers

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I have never used this company for anything and I am being harrassed by a scammer starting they are from this company
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Anonymous
map-marker Mcgrady, North Carolina

Verify my account

I had received calls from Aquarian Asset Management stating I owed EZ Corp money from 2014. Called Ex Corp to verify and was told its a scam. They have received 1000s of calls about that company among others. They suggest that I report Aquarian to the FTC and BBB.
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Isidro Jlq

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Verified Reviewer

Scam letter

Received a letter from this company EzCorp/Ezmoney, never heard of them before, saying I owe money, had all my information, be aware of this...
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Cons:
  • Scan

Preferred solution: Apology

Resolved
Ruby C Dwu
map-marker Franklinton, North Carolina

Resolved: Loan payment

Updated by user Nov 02, 2023

Company fixed the issue and I have been provided with apology. My personal bank got involved because of identity theft

Original review Oct 26, 2023
I was called yesterday concerning a loan that I am not aware of so It was first step mediation department who contacted me with a voluntary action. I was a little concerned about this matter and they started that I was issued an affidavit and a court case number concerning this matter please send me information concerning this matter. If this is not a scam.
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Loss:
$115

Preferred solution: a letter or information concerning this matter whether this is true or not cause I have started a payment plan

Janine or Rodney B

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Verified Reviewer

Getting collection calls from ASF & Associates about a payday loan in 2013

Telling me to pay &1200 now, and it will be settled, or go to court and pay $3370.00. Its from ASF & Associates, and they cant tell me anything other than that amount, and the October 2013 date. Also, my son has gotten a voicemail.
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Preferred solution: Apology

Zivah Vuw

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Verified Reviewer
| map-marker Maryville, Tennessee

Consumer Impact Recovery

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Received threatening calls from consumer impact recovery +190******** from this number. Got ahold of EZCORP and verified its not real and they have been receiving a high amount of calls. I don't recall ever doing business with them but they have access to random references and call everyone. They claim we will be going to a legal setting and garnish wages. Don't k ow ezcorp but when contact them was helpful with knowledge.
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User's recommendation: Verify everything with EZCORP first.

1 comment
Ezella Wxq

just received same call when i told them wife works for fbi they hung up

Eric B Vnt

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Verified Reviewer
| map-marker Norman, Oklahoma

Need assistancei really want something to happen because your store manager is a liar. Someone was supposed to call me from corporate I haven't heard from anyone please contact me back 405-448-****

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Updated by user Aug 30, 2023

They have not contacted me

Original review Jul 31, 2023
Your store manager is a liar and they sold ld my stuff I was very adiment about keeping.they told me it was ok to come on Saturday and apparently they said I never came in. I would really like to talk to someone maybe the district or area manager whoever it was that was supposed to call me
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Preferred solution: I want my brand new Xbox one S back

User's recommendation: Do not go there!

Betsy Vot

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Verified Reviewer
| map-marker Seattle, Washington

Unknown call

I just got an unknown call about some mail being delivered about a past account from 10 yrs ago that I have no clue about. Then I get a number to call along with a file number to talk to a a mediator and was told Im being sued for bounced checks from wells Fargo and that a letter will be sent to me.this sounds like one of those scheme calls is anyone else experiencing this?
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1 comment
Cinthya Thk

I think I was contacted by the same scammers. Did yours ever get resolved?

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