eZ US Tax And Finance Reviews
eZ US Tax And Finance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eZ US Tax And Finance reviews show a 1.2 star rating from 1 customer and mostly dissatisfied consumers citing high price levels, billing practices, and poor customer service.
Key Takeaways for Future Customers
- Expect slow or unresponsive customer service and possible communication issues.
- Watch for billing disputes, refund problems, and extra charges for corrections.
- Consider local CPA options if you want in-person audit support and clear representation.
Negative Feedback / Risk Areas
- Repeated customer complaints about incorrect filings and alleged inflated returns.
- Reports of unqualified staff handling tax filings and poor audit support.
- High fees and refusal to accept responsibility for mistakes.
Positive Feedback
One long-term customer reported satisfactory, honest service over 9 years.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eZ US Tax And Finance reviews show a 1.2 star rating from 1 customer and mostly dissatisfied consumers citing high price levels, billing practices, and poor customer service.
Key Takeaways for Future Customers
- Expect slow or unresponsive customer service and possible communication issues.
- Watch for billing disputes, refund problems, and extra charges for corrections.
- Consider local CPA options if you want in-person audit support and clear representation.
Negative Feedback / Risk Areas
- Repeated customer complaints about incorrect filings and alleged inflated returns.
- Reports of unqualified staff handling tax filings and poor audit support.
- High fees and refusal to accept responsibility for mistakes.
Positive Feedback
One long-term customer reported satisfactory, honest service over 9 years.
Inflated Returns to get customer business - ILLEGAL FILINGS / REPRESENTATION
- - EzUSTax consultants have very low knowledge of US tax law.
- - They filed an incorrect return and refuse to take responsibility for audit related fines.
EzUSTax "consultants" have very low knowledge of US tax law. They provided by a VERY INFLATED view of tax returns to get my business.
They filed an INCORRECT RETURN and refuse to take ANY RESPONSIBILITY for audit related fines for their INCORRECT, INEPT AND INAPPROPRIATE FILING / REPRESENTATION. Any communication with them gets a response "This is what we do always" - The most unprofessional "tax consultant" on the western hemisphere.
- Poor knowledge of us tax law
- Zero accountability for fraudulent tax filing
- Unprofessional consultants
Preferred solution: Full refund
Inflated Returns and Illegal Filing
- - Tax consultants lack knowledge of US tax law.
- - They are inept and unprofessional.
- - They inflate returns and misinterpret the law.
"Tax consultants" have no clue about US tax law. Staffed by very inept and unprofessional people.
They CONSTANTLY INFLATE RETURNS and file per their "interpretation of law". Completely unprofessional and tax law illiterate crew!
Stay away from this company
- - Stay away from this company; tax filing is done in India by unqualified staff; Sanjeev Kumar, the CPA, does not review work or respond to queries.
These guys are running tax filing business from India and doesn't have common sense of handling official communication and customer affairs. Customer's tax filing being taken care by unqualified and untrained people.
In event of any query from IRS / state the customer is on their own.
The staff just do forms filling by using software for that they charged significant fee.
Seems the only CPA they have is "Sanjeev Kumar" who least bother to review the staff work and respond customer's query or concern.
It would be wise advise to weigh option of filing taxes with a local CPA who can be accessible when you need him/her or simply do taxes yourself by using on line tax filing tools. Stay away from such unprofessional company.
The worst customer experience
- - Waited 20 days for a tax filing callback.
- - Many mistakes and no fixes for two weeks after my email.
- - I worry how they'd handle an audit; avoid this firm.
Waited for 20 days to get call back for tax filing and after we finally had the call, they made so many mistakes and I sent them a detailed email about the mistakes, they can't even acknowledge or correct it for another two weeks. This is frustrating and its really bad.
If they are so lazy/ignorant/avoiding to file taxes, I am really worried how they will respond to an AUDIT if by any chance we get audited.
When I started with them few years back, its was good, but now THE WORST CUSTOMER EXPERIENCE EVER, JUST AVOID THIS COMPANY. Just close this *** firm down.
Boston, Massachusetts
Below Average CPAs
- - Not worth calling them CPAs; anyone can fill forms.
- - They do not respond to IRS or state questions.
- - Fees are high; you are on your own for issues.
It's not worth to call them CPAs, anyone can fill up tax forms.
You will not hear from them when there is any review / questions from IRS or from state.
I got a simple letter from state asking for additional information, I wanted to run by them after several follow up emails, never even got an acknowledgement.
You are on your own in case of any issues, I do not recommend ez us tax return.
The amount that they charge for filing taxes are very high compared to other consultants.
Preferred solution: Let the company propose a solution
Whitinsville, Massachusetts
V. Bad Experience with EzUsTax
- - Ez Us Tax filed wrong form for a nonresident.
- - They charged $250, then $150 to fix, total $400.
- - The preparer was rude and demanded more to redo.
I have filed my tax returns using Ez Us tax. They have filed on a wrong form (1040) but I am supposed to be considered a non-resident for tax purpose, as I was in the US for less than 5 yrs. They have charged $250 for this wrong tax filing.
After asking them to correct this issue, they have charged $150 more ($400 total) for correcting the forms. I was forced to continue to file the returns through them (that year) as I have already paid them $250 to get the initial wrongly filed return documents.
Also, the tax preparer was very rude and was telling me that I am not the only person (as if he is doing me a favor for free), and he has other tax filings to work on, and didn't want to correct the returns. He then told me to pay the 150$ as he has to re-do the work.
Would never recommend at-least approaching these unethical people.
Please be wary of this firm. They have zero ethics and most of the staff are clueless about US taxation laws.
They will try to find you the biggest return using insane business expense claims and will not disclose any of this. Save yourself and go file using a better more reputed service.
Amazing service using it for last 9 years
- - Used the company for 9 years; they are honest about taxes.
- - The firm has 12+ years in business; Cognizant friends used them with no complaints.
My 2 cents.
Im very surprised to see these two comments posted here. I have been using this company for over 9 years now and i will tell you thing that is they are honest and upfront when comes to taxes. They will tell you whats right and whats not and as far as knowledge goes, never felt it was lacking or had issues. They have been in business over 12 years as far as I can tell as a lot of my older friends from Cognizant filed through this firm they all seem to have no complain.
Hope you are not one of their competitors and trying these tricks to disrepute them.
I would like to know have you ever got notice from IRS , if so how they handle that case ?
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Verified ReviewerBad experience with EZ US TAX (EZUSTAX)
- - EZUSTAX charges for filing and misses part of the filing.
- - After filing, audits get no help; responses were rude and not sure if the CPA is certified.
This company is Junk... Trash... they charge you for tax filing and miss tax filing itself.. Not adequate knowledge. when you get audited try to contact them.. thats all you will see the real face of the company..
There are many CPAs out in the market.. but never ever try to file using this company...
I do not want to refer any good CPAs but at least i do not want you to get ripped off or get into trouble. that is why I am trying to convey you all that EZUSTAX , EZ US TAX or EZUSTAX.com is junk..
For filing they charge and file but after that there is any issue or any audit answers you are gone.. you never get any help or support from this company... Not sure whether the person is really certified CPA or not.. They never admits mistakes.. Not at all professional...
In my case it happened that I paid tax filing fee which is huge amount but this company miss out my filing for one portion.. i contacted but the response was very RUDE..and not even a responsible answer...
So please make and think before you choose this company.
100% in agreement! Its staffed by a set of people with no qualifications and they INFLATE TAX RETURNS and are definitely the most tax law illiterate folks on the western hemisphere!
Dallas, Texas
Ezustax is unprofessional and unreliable
- - Their service required many calls and emails.
- - They miscalculated taxes; estimation said I owed.
- - They claim free estimation but may accuse later.
Their service really sucks, I had to call and email many times before I get in touch with them. They can not do taxes right either.
After going over the estimation, they said I owe. But, I got refund when i went to H&R block. Dont believe them. They do not really know lot of rules, which I realized later in talks with H&R.
They said it is free to get estimation. But, they will accuse you using their information later.
Be careful about providing your information. Moreover, they can not even write good email, it is so hard to understand their communication.
Tax Expert Talks
New Tax Season: What Are The Key Changes?
How to file your taxes? What tax software to use? What’s changed in the tax law? To help you prepare for tax filing season, Pissed Consumer interviewed Jerry Zeigler. Watch his expert tips on tax preparation. Find out how to avoid tax filing mistakes, tax scams, and make the most value of your returns.
Jerry Zeigler is an AFC, an Enrolled Agent, and SaverLife financial coach. He has been in the tax field since 2011.
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I agree with the comments, these guys are running tax filing business from India and doesn't even have common sense of handling official communication and customer affairs. Customer's tax filing being taken care by unqualified and untrained staff.
In event of any query from IRS / state the customer is on their own. The staff just do forms filling by using software for that they charged significant fee.
Seems the only CPA they have is "Sanjeev Kumar" who least bother to review the staff work and respond customer's query or concern. It would be wise advise to weigh option of filing taxes with a local CPA who can be accessible when you need him/her or simply do taxes yourself by using on line tax filing tools.Stay away from such unprofessional CPA's.