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I just talked to one of the customer care personnels by the name of Sharrel , I asked her to add my New car to my account but she was just yelling at me she didn't wanna help me at all! am so disappointed and livid because people like her don't need to be in customer...
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2.4
#1023166
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After they have your account information, they charge what ever amount they want, and when you call to complain, always is very hard to get a nice customer service!!!... it is very upsetting to deal with this people who are behind a telephone line letting you on hold...
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Anonymous

Anonymous This is the type of service we get when we allow the government to run things as opposed to private companies.

1.4
#961316
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I just received in the mail today a fine for going through a toll that i did very well pay 3 dollars not one way but both ways ;now why would i pay the other tolls and not pay a lousey 3 dollars at this toll,now its 50 dollars would i really be that dumb i dont think...
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1.0
#937281
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Short Review for December 16, 2016, Pc_pricing

#974628
1.0
I finally got so fed up with them double billing me every month that I cancelled my account.
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Ez Pass Toll Review

#955685
1.3
Ny and nj ez pass is horrible i pay 6.25 a trip into ny as long as i got 3x a month. Now when you go through the goethals the goethals have no window to tell you if the ez pass paid or if it didnt these mfers are ripoffs really im about to get rid of these crooks . Nobody knows the executive management address or names like really
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Short Review for September 19, 2016, Other

#921293
I am having hard time finding place to put transponder on my windshield. Have Jeep Renegade and rear mirror attached to box in upper middle of windshield. Have tried several places and won't work.
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Ez Pass Account Review

#861761
I tried to add funds to my account for the past couple days web site has been down, tried automated phone, would not work, tried to get someone on the phone impossible
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I followed the instructions provided by EZPass on mailing back the transponder. After a month went by and no indication of the status, I had to call the customer service department. They stated that they were "unsure" what to do with the transponder. They did...
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1.3
I didn't like
  • Worst service
#920510
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i cant drive 30 times a month i am now using cash as i used to use ez pass when they discounted every time no requirements except for ez pass but as toll lines are not long i choose to use cash instead as well as no discount when its cheaper as no humans are needed i...
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Anonymous

Troll Slapper Troll post....your just making up a story that is not the truth. Personal Account Benefits, Here's how it works: -Tolls are automatically deducted from your prepaid E-ZPa...

1.0
I liked
  • When they had discounts every time
I didn't like
  • New discount system
#915801
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I had my credit information stolen in March - received new card and informed all of my creditors/accounts accordingly..of course except for ezpass. My account in March was in good standing. Traveled to VT - and back and racked up 27$ in tolls. As the ezpass is billed...
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Yesterday I was in New Jersey and I was trying to get back to Staten Island and because The Bayonne Bridge was close I had to detour and I was going around in circles and continued to pay the same toll trying to find The Goethals Bridge Ramp entrance that would bring...
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My E-Z pass has not been accepted when going through tolls. My debit card number was changed months ago and I changed my information on my E-Z pass website. It still does not work. It was accepted once about a month ago but that was it. I called the customer service...
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JeepSux

JeepSux ez pass only works on tolls that have ez pass signs

My E-Z pass has not been accepted when going through tolls. My debit card number was changed months ago and I changed my information on my E-Z pass website. It still does not work. It was accepted once about a month ago but that was it. I called the customer service...
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Contact Ez Pass

Headquarters Address:
NJ E-ZPass Cust. Service Center
P.O. Box 52003
Newark, NJ 07101-8203
Phone:
(800) 333-8655
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Companies similar to Ez Pass

Ez pass is the most unbelievable BS agency. All my vehicles are registered for both NJ and DE expands accounts. These folks tell you put your tags on your accounts and if the transponder doesn't work, the respective account will be billed. That is a lie, I've had 5...
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