Ez On Auto Tops
Ez On Auto Tops Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ez On Auto Tops reviews average 1.3 stars from 4 customers; consumers are mostly dissatisfied. In stock but criticized for poor quality, high price, warranty denials, and slow customer service.
Key Takeaways for Future Customers
- Expect customer complaints about customer service response and warranty coverage.
- Products are available in stock but may have fit and quality issues.
- Prepare for potential delays in exchanges, refunds, and claim handling.
Negative Feedback / Risk Areas
- Poor fit and wrong parts delivered leading to reorders.
- Warranty changes and denied claims.
- Slow or missing technical support and refund/exchange follow-up.
- High price relative to quality.
Positive Feedback
Products are typically in stock.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ez On Auto Tops reviews average 1.3 stars from 4 customers; consumers are mostly dissatisfied. In stock but criticized for poor quality, high price, warranty denials, and slow customer service.
Key Takeaways for Future Customers
- Expect customer complaints about customer service response and warranty coverage.
- Products are available in stock but may have fit and quality issues.
- Prepare for potential delays in exchanges, refunds, and claim handling.
Negative Feedback / Risk Areas
- Poor fit and wrong parts delivered leading to reorders.
- Warranty changes and denied claims.
- Slow or missing technical support and refund/exchange follow-up.
- High price relative to quality.
Positive Feedback
Products are typically in stock.
Media from reviews
Customer service is no good
This company is hit and miss they hardly answer there phone and quality of top is not good
Use Kee auto top for all your convertible top needs
- Are not reliable
Preferred solution: Apology
User's recommendation: Use Kee auto tops
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Iva, South Carolina
Doesn’t honor original warranty before new effective warranty
- - Mustang top replaced in 2019; seam above rear glass now coming undone in 2023.
- - Warranty changed to 3 years in April 2020; denial for prior work.
Had mustang top replaced in 2019 and top has defective on seam above rear glass and coming undone now in 2023. Originally had 6 year warranty with new top.
Effective as of April 2020, warranty was changed to 3 year.
I was denied the covered warranty even though was done prior to change. This company doesnt stand behind their product and everyone should stay clear of EzOn Auto Tops!
- Quality
- Warranty
- Customer service
Preferred solution: Full refund
User's recommendation: NEVER BUY FROM THIS COMPANY!
- warranty IS very bad... There is a person Ashley... Dont do anything for helping the customers....
Grand Rapids, Michigan
My top doesn't fit right
The top that was sold to the installer I believe is the wrong one for my 93 Oldsmobile Cutlass Supreme. It does not cover the frame on the sides so I get a shower in the car wash.
User's recommendation: Makeez on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAhley , I haven't received the call tag yet, sorry to bother you, i know you are very busy
Ashley, Sorry to bother you , but i havenet received the call tag back for the mustang tan top, Thank you Dennis
Lucky Auto SEat Cover
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor quality, high price
- - Compared to a competitor, the ez-on top was low quality.
- - Got a top in the wrong color; replacement needed.
- - Materials are cheap and seams fray.
This is a perfect example of a manufacturer making something much cheaper to make extra money. I compared this top, side by side with a competitor and the ez on was crap in every aspect.
I was sent a top that dame in the wrong color and I needed another overnight for impending sale. The ez-on was in stick, but what I got was junk. They should leave the business if this is the best they got.
Every Sean and edge was fraying, the materials are cheap and the finished product isnt worth the effort. Gaah makes a quality top, go there.
- In stock
- Qyality
Preferred solution: Let the company propose a solution
User's recommendation: Avoid thus company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBuy from another manufacturer
- - The top I ordered did not fit; EZon tech agreed.
- - Replacement top arrived and still did not fit.
- - No callback; I bought elsewhere, losing money.
The top I ordered did not fit, EZon tech aggreed with me. They sent me a replacement top, over two weeks later, I am a trim shop, the car was sitting in a work bay for the whole time.
Replacement top did not fit. I called and emailed tech department multiple times. Never received a call back.
I had to buy a top from another company. Big money loss.
Preferred solution: Let the company propose a solution
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- the warranty is very bad = Ashley