Anonymous
map-marker Phoenix, Arizona

86 for not a legitimate reason

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Ive been rolling through the Easy A on seventh Street for about four months and one particular night they did not have any more smoking rooms so I was told that I would be given a non-smoking room that I can use as a smoking room.

A whole month went by with me renting at least twice a week and then a day ago the manager was working the front desk and saw the note from back in August and she decided to treat me like a piece of crap saying that she would talk to the workers and get back to me, but she never did. So I came in the next morning, and as soon as she saw me walk through the door, she yelled at me and said I had a note on my desk and I havent talk to anyone yet with a very sinister look I knew right then and there that she would not call me back so I called the corporate office and explain my situation.. this hotel is very cheap, but has a serious roach problem, and the carpets are very dirty and sometimes the cleaning room comes in on announce if you have already paid and takes your belongings!

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User's recommendation: If you see anything wrong about the facility, they will not reimburse you with your money and threaten to call the cops and kick you out

Cedric H Zoi

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Verified Reviewer
| map-marker Minneapolis, Minnesota

Hotel complaint

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I was talked to very rudely I was trying to book a room because my eight months yr old grand daughter passed and I explained that to the lady ...
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User's recommendation: They customer service is very poor

KYLA C Jfz

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Verified Buyer
|

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Verified Reviewer
| map-marker Newark, California

Resvaiom

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EZ 8 Motels - Resvaiom
This hotel has an infestation problem with roaches in the rooms, they also expect the people to be ok with staying in a hotel room with roaches. Even though the prices at this facility are relatively low, the manager Ken stated that you get what you pay for in the end. This company is so unprofessional group who are all stuck in the 80s. They are ok with you staying in a roach infested room, and if you complain or try and ask for your money back. They told me no. Even though they put roach bait in the room for the customers to see, this place is still infested with bugs very nasty!!!
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Loss:
$55
Pros:
  • Great price
  • Great location
Cons:
  • Needs to be renovate
  • Rude manager
  • Old furniture

Preferred solution: Full refund

User's recommendation: Do Not Stay Here Ever!!!! EVen though its low prices Dont do it!!!!

Raymond W Xeq
map-marker Newark, California

Problem with room

Got room for 2 night's put milk and food in refrigerator left and came back was not cold I checked the plugs they did not work called front office she gave me another room come get the key I went to get key when I got there she was locking the door I said I was from 166 coming to get key for 222 she said I am going to lunch come back in a half hour very rudely and now they are working on room next store banging on wall with hammer all morning waking me up can you please call me
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Cons:
  • Fire that lady

Preferred solution: Room for 1 more night

Youratchet

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Verified Reviewer
| map-marker San Diego, California

Nasty housekeeper

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EZ 8 Motels - Nasty housekeeper
EZ 8 Motels - Nasty housekeeper - Image 2
EZ 8 Motels - Nasty housekeeper - Image 3
To start with the mirror was extremely dirty and I shouldnt have to *** clean a room I paid for!!! Secondly the top sheet and fitted sheet were both nasty as *** with yucky *** stains on them. Thirdly the room was missing a phone, remote and trash can and 2 drawers were missing from the dresser desk. And last but not least there was a used thin piece of soap stuck to the bath tub not to mention they failed to stock the room with any toiletries, no soap or shampoo. Is the housekeeper blind, stupid or both?
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Pros:
  • Decent location
  • Has a pool
  • Cheap
Cons:
  • Front desk never answers
  • Dirty
  • Lazy housekeepers

Preferred solution: Price reduction

User's recommendation: Beware

Rhema Snn

i stay in the hotel on san jose and down the...

i stay in the hotel on san jose and down the matress was food all over the base i want my money back
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Debera B

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Verified Reviewer
| map-marker Newark, California

Mold and dirty

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Clean, paint, change flooring and clear mold Wanted to shower but no shower head. Had to buy house shoes to walk on floor Its just the upkeep from whoever manages or owns this place
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Pros:
  • Cheap
Cons:
  • Unhealthy mold
  • Nasty

Preferred solution: Remove The mold it’s a health hazard

User's recommendation: Clear mold, clean room, paint and replace flooring

Eric W Cuu
map-marker West Sacramento, California

Complaint unsatisfactory unsanitary, unprofessional I’AM etc.,

My husband reserved a room at EZ 8motel today. Upon arrival he was given a room with key to room that didn’t work!

Mind you myself and husband are disabled in need of foot surgery. We we’re given room’s on top floor which we had to go to front desk letting the girl Lisa know key wasn’t working 2 set’s of keys given by her mind you this mean’s we had to go up and down with our disabilities which she showed no remorse at all!! I told her we’ve traveled 4hrs. To get here I really need to use restroom.

She told me no! Finally I called from my phone telling her look it’s hot!! The door isn’t keys aren’t working!! Just give us another room!!

She told me hold on I’m calling maintenance I said lady please!! Assist us with another this isn’t what we paid for!! She told me hold on never came back to phone. I saw security guard outside he saw us in distress!!

Opened doors to room’s twice due to keys to room’s not functioning properly. As we entered the second room there was a BIG!! ROACH ON BLOODY !! SHEET, NASTY SINK!!

Smelled like dog urine!!!I instantly took photo’s of this!! Ran out the room showing the security guard. This place need’s health board to review it’s management asap!! Very unprofessional, unsatisfactory unsanitary!!!

I really feel they should compensate us for thisI took luggage back from room didn’t want my luggage to get in them. If you would like to see photo’s I’ll love to show you!!

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Christianah A

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Verified Reviewer
| map-marker San Jose, California

Verbally abused and talked down to by the manager

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Updated by user Nov 02, 2021

No Internet service even after paying $15 still not working

Original review Nov 02, 2021
I booked this EZ8 motel San Jose downtown online for 14 nights and checked in on 27th of October 2021 first I notice the room was filled the smoke smell and everywhere wasn't looking too clean, but I decided to manage it since I'm only here to work for a few weeks. On 1st of November, the key card stopped working.

I went to the reception to reactivate it and the receptionist asked for my I.d which I had to go get for him. On giving it to him, I asked him(do you need an I.D to reactivate the key card that you checked me in?) And he said yes was closed, and a guy came out of the back room, yelling at me (YOU CANNOT TALK TO MY EMPLOYEES LIKE THAT, I HAVE RIGHTS TO REFUSE SERVICES) I was shocked at the same time angry by his attitude, so I replied him I didn't have attitude talking to your employee, and he didn't have attitude replying me either. So you're coming out here yelling at me tells a lot about you, if you have a problem with me and I haven't met you before, don't know you from anywhere, then that's on you. He then told the receptionist, check her out, we're not comfortable having her here.

All I did wrong to him was being black, lol.

He was the rude one (I was as surprised as you all are, right now. I checked out Andalusia I was leaving the office I said this place is a shit-hole anyway, and he said yeah *** N*g**)
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Loss:
$512
Cons:
  • No hot water
  • Smelly room
  • Bad customer service

Preferred solution: Full refund

User's recommendation: Don’t book it, it’s not worth it

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