669 CLAIMED LOSSES
3 TOTAL REVIEWS
"VERY BAD CUSTOMER SERVICE!!! DO NOT TRUST THESE PEOPLE AND THEY WERE VERY RUDE. I ordered sunglasses and they processed my order. Then I got a call the next afternoon saying they needed to charge me more as the price was wrong. I was NOT happy as they had confirmed my order and worse yet they were very unprofessional and RUDE. DO NOT USE THEM IS MY ADVISE! A REAL BAIT AND SWITCH AND THEN TO BE RUDE AND NOT HONOR THE PRICE THAT WAS ON THE WEBSITE AND ON THE ORDER I MADE JUST YESTERDAY. very disappointed in this company and I advise you to stay away from them"
New Albany, Ohio
Do not order from Eyewearus
Placed an order then got an email from them that the item I purchased had contained a small crack on the frame and was not comfortable sending the item. They asked if I would prefer a different color and I picked a different color and told me it will take 7 days for them to get it after 10 days followed up with email since you CANNOT get somebody to chat with you on live chat online and got a response that the particular style i wanted is discontinued. I know there's already something fishy going on with this company read the reviews on this website I immediately contacted my credit card company and requested a charge back since I never got the item. Please do not order from this company the glasses they have on their website doesn't exist on their stock this is a big scam eyeglass company!!!!
Las Vegas, Nevada
DO NOT WASTE YOUR TIME WITH THIS COMPANY After placing the order and confirming my credit card details with there security department as requested the order was declined. The money was refunded to my card but I was now USD$11.00 down in exchange rate transactions. When I raised this issue with EyeWearUs they said they were now happy to supply the glasses as they no longer had an issue with my credit card. But I was $11.00 out of pocket without as much as an appology. I exchanged several more emails with the company and the final response I got was "Go away" "Have you read our testimonials and reviews?? Customer Service at its Finest Tony Russo"
Hong Kong, Hong Kong
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