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Verified Reviewer
Junior Reviewer

Would NOT Recommend

When you spend a few hundred dollars on 3 pair of glasses, ya kinda expect to be able to see out of them. I knew they weren't right when I picked them up, but the girl told me to "wear them over the weekend to see if you get used to them," but I couldn't take them back because the store closed soon afterward due to COVID. I later took them to my new eye doctor because they have an in-house optical shop and the optician told me the measurements for pupillary distance were wrong and the prescription was wrong. Would NOT recommend.

User's recommendation: Go somewhere else.

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ID
#2263779 Review #2263779 is a subjective opinion of poster.
Location
Layton, Utah
Cons
  • Poor workmanship
Loss
$620
Preferred solution
Full refund

I was ignored.

I walked in stood behind the person at the counter. . When they finished with her they act like I wasn't there. Called someone up .took a phone call. So I had to just say excuse me when they were done and say ibe been standing here and you have not looked at me once and ignore me standing there. She said umm yes. Just sign in . So get to back of the line in other words. Disrespectful I've been here an hour and still no help. All I needed was lens for glasses
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ID
#2261597 Review #2261597 is a subjective opinion of poster.
Location
Houston, Texas

Terrible customer service

Poor service and substandard care

User's recommendation: *** no.

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ID
#2178898 Review #2178898 is a subjective opinion of poster.
Location
Houston, Texas

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